Enterprise eTIME, by ADP (discontinued) vs. ClickTime

It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.

Incentivized

I cannot think of a situation where ClickTime would not be suited. Whether you have 1 or 100 employees, 5 or 500 jobs, when time is entered into the system it can be tracked, compared, and managed. It's particularly good for any company that needs to track time for hourly billing or to look at the average times it takes to do various jobs for flat billing - both of which our company does.

Incentivized

• Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
• Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates

• ClickTime expense report system and ClickTime app helps organization track and allocate project cost to each individual project.
• Their website and ClickTime app is very user friendly and easy to setup in the initial phase.
• Their website and ClickTime app tracks hours to each assign project very well and let's manager approve the hours that has been submitted by the employee or consultant.

Incentivized

• The setup is difficult for administers.
• Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
• The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.

Incentivized

• I don't really have much that could be improved on - for everything that I have needed to use ClickTime for, it has been easy and intuitive.

Incentivized

Already using product and I have been happy with the results.

In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)

Based on my usage of the program is why I rated it a 7. I used for verifying attendance and employee time cards for accuracy and/or discrepancies.

Incentivized

We have had a good response from ClickTime when we have needed to ask questions.

Incentivized

I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased production. We have managed to implement our duties based on the set timelines.

Incentivized

All other programs we have looked at did not allow for us to create billable clients to track time against. They were simply time and attendance platforms for tracking when employees worked.

Incentivized

• Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.

• Better tracking and accountability with minimal daily time investment.
• Less time spent on administrative data entering by payroll team than previous manual methods.
• Good interface for managers to track their team's time efficiently.

Incentivized