Enterprise eTIME, by ADP (discontinued) vs. DeskTime

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Enterprise eTIME, by ADP (discontinued)
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Enterprise eTIME ® was a suite of apps from ADP, used to automate time and labor management, and provide employees and managers with tools to optimize schedules, attendance and leave. The product has been discontinued, and is no longer available for sale.N/A
DeskTime
Score 10.0 out of 10
N/A
DeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.
$7
per month per user
Pricing
Enterprise eTIME, by ADP (discontinued)DeskTime
Editions & Modules
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
Pro
$7
per month per user
Premium
$10
per month per user
Enterprise
$20
per month per user
Offerings
Pricing Offerings
Enterprise eTIME, by ADP (discontinued)DeskTime
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing is based on a per employee model. Billing is monthly, based on a subscription model.1 month free for annual pricing.
More Pricing Information
Community Pulse
Enterprise eTIME, by ADP (discontinued)DeskTime
Considered Both Products
Enterprise eTIME, by ADP (discontinued)
Chose Enterprise eTIME, by ADP (discontinued)
eTime is more customizable to specific business needs.
Chose Enterprise eTIME, by ADP (discontinued)
I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased …
Chose Enterprise eTIME, by ADP (discontinued)
We were having a lot of trouble with Paycom and the reporting within the platform. We escalated several tickets and were unsatisfied with the level of service we received. ADP better fits the day-to-day operations of our company.
Chose Enterprise eTIME, by ADP (discontinued)
The ADP Enterprise eTIME side of the customer service team is excellent. We have had many complicated phone calls and the ADP Enterprise eTIME team has always been able to help us. They have helped us to come up with many solutions, from shift differential codes to setting up …
Chose Enterprise eTIME, by ADP (discontinued)
It's a very similar system. ADP eTIME offers much more support through implementation and ongoing for users and admins. eTIME also seems more user-friendly and intuitive.
Chose Enterprise eTIME, by ADP (discontinued)
Overall user-friendliness and employee base survey resulted in the conclusion that it is NOT a good fit for our employee base. When viewing in depth other vendors, the time keeping features are lightyears ahead of ADP Enterprise eTIME.
Chose Enterprise eTIME, by ADP (discontinued)
This is the only time & attendance system we've used so far but will be moving to WorkDay time & attendance within the next year.
Chose Enterprise eTIME, by ADP (discontinued)
We chose it because it works well.
Chose Enterprise eTIME, by ADP (discontinued)
We haven't yet, but are considering moving from ADP altogether.
Chose Enterprise eTIME, by ADP (discontinued)
I have not used other software like ADP eTime, and I did not have a choice in selecting eTime.
DeskTime
Chose DeskTime
The user interface and user experience are much better compared to the other same app. It is also cheaper with a bunch of extra features!
Chose DeskTime
I was not a part of the selection of DeskTime, but DeskTime seems to have the easiest to use UI, the best rated customer service, and a substantial feature set as compared to some of the competitors. I was not aware of price differences for enterprise use, but I assume it is …
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User Ratings
Enterprise eTIME, by ADP (discontinued)DeskTime
Likelihood to Recommend
7.1
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.8
(0 ratings)
-
(0 ratings)
User Testimonials
Enterprise eTIME, by ADP (discontinued)DeskTime
Likelihood to Recommend
It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.
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I would say that a scenario where DeskTime is well suited is for personal use in a private business. DeskTime does exactly what it advertises, and it does it very well. However, I think there is a lot of potential for over-monitoring of your employees, or over-monitoring from high ups in larger companies. In a private business for personal use, you're only monitoring your own time management, so you can adjust as needed.
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Pros
  • Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
  • Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
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  • Tracks productivity
  • Takes screenshots of activity
  • Ranks users based on performance
  • Can create and manage many teams
  • Can see all hours worked, arrivals and departures
  • Can dictate which websites are productive and unproductive
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Cons
  • The setup is difficult for administers.
  • Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
  • The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.
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  • Potential to over-monitor employee time usage
  • No task tracking feature
  • Realization of own poor time management
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Likelihood to Renew
Already using product and I have been happy with the results.
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No answers on this topic
Usability
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
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No answers on this topic
Support Rating
Based on my usage of the program is why I rated it a 7. I used for verifying attendance and employee time cards for accuracy and/or discrepancies.
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No answers on this topic
Alternatives Considered
I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased production. We have managed to implement our duties based on the set timelines.
Read full review
Desktime is the first time management software I have used.
Read full review
Return on Investment
  • Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.
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  • Good Investment, with the report you can decide which other paid apps [are] not being used in the organization
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ScreenShots

Enterprise eTIME, by ADP (discontinued) Screenshots

Screenshot of Analytics dashboard provide insights into important time and attendance data that can help you get a handle on your greatest controllable expense - labor costs.Screenshot of Provide convenient access to time and schedule information to employees on the go, and capture what's happening when it's happening.Screenshot of Equip your locations with feature-rich touchscreen timeclocks. Available badge, proximity and biometrics readers help to ensure the identify of employees using the system.Screenshot of Enjoy a unified HCM experience where frequently used time and attendance information sits along side the most requested pay and HR information.

DeskTime Screenshots

Screenshot of Screenshot of