Enterprise eTIME, by ADP (discontinued) vs. Everhour

It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.

Incentivized

Everhour is useful in every environment where you need the measure of time for certain tasks. In most cases, this could be project management but it could also include trips or travels, conferences, congresses, or several other things that you need to take control of the time used. Its less appropriate if you are going to measure things in weeks or days, it's better to measure smaller pieces of time like minutes of hours, so you could have a more useful metrics to work with.

Incentivized

• Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
• Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates

• It has a genius dashboard with all real-time traffic information of all team members. It is a very useful tool as well to track efficiency for both in-house and remote team members
• It has well-done integration with Asana (and other task-managers) which allows you to track time on tasks without switching between apps or tools which it truly awesome
• It has a scheduling tool which allows you to plan long term traffic of all your team members by using Asana projects and tasks so there is no need to copy and paste the same story points between different systems
• It has flexible reporting system which allows you to build very custom project time tracking report based on your needs (any field or table type can be customized and you wish)

• The setup is difficult for administers.
• Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
• The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.

Incentivized

• An integration with the desktop version of Asana would be useful, as many of our employees use that version.
• A reminder when a task has been running for a while would be useful too, as the user could have forgotten to turn off the timer
• Multiple tasks running simultaneously would be useful, as many times we solve some problems while we are reunited or complete some tasks while other processes are running.

Already using product and I have been happy with the results.

In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)

Everhour's overall usability is definitely one of its key strengths. The UI is intuitive and clean, making time tracking feel less "technical" than other solutions we've tried. Our entire team, including less tech-savvy contractors, found it easy to use.

Incentivized

Based on my usage of the program is why I rated it a 7. I used for verifying attendance and employee time cards for accuracy and/or discrepancies.

Incentivized

In the almost 2 1/2 years we have had to contact support 1 time and it really was for a feature request. Their support team responded quickly and told us that the feature was going to be added in the next few months. We have had no support issues ever. I have never had a time tracking solution that has had no issues until Everhour.

I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased production. We have managed to implement our duties based on the set timelines.

Incentivized

When evaluating other systems, we compared Everhour against Toggl Track and JIRA. Toggl Track offered robust reporting but felt too feature-heavy for our contractor management needs. It was also a bit more difficult to use. JIRA's time tracking, while powerful for development teams, was overly complex for us and had too much overhead.

Incentivized

• Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.

• Simplifies end-of-month billing processes and reduces manual entry
• Quicker team onboarding due to consistent time tracking structure between Asana & Everhour
• Improved productivity due to Asana integration as tasks can be reassigned and tracked by multiple team members, regardless of who is assigned to the task (good for collaboration between team members)

Incentivized