ADP ezLaborManager vs. Buddy Punch

Clocking in/out is easy on the multiple time punch options. Cleaning up punches is also easy when they need to be fixed due to power outages or internet outages. It also helps with approving time off requests by showing on a calendar anyone in that manager's team who might already have the day scheduled off.

Incentivized

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.

• The interface of ADP ezLaborManager is simple to use, training only takes a couple of minutes for employees and a couple more for managers.
• Time off requests are simple to add to the system, review, and approve or deny. There is a space for comments so that managers and employees can communicate directly on the time off request.
• The employee and supervisor approval process confirms that the employees and managers agree on hours work to satisfy in errors in time before processing payroll.
• Importing ADP ezLaborManager to RUN Powered by ADP only takes a couple minutes allowing you to get started on processing your payroll in a fraction of the time compared to manual time cards.

Incentivized

• Customer service is the best we've seen! Their knowledge base is clear, and when we do have a question it can't answer, we get a quick, informed solution.
• The software allows us to schedule our staff seamlessly for work in more than one department in a day, so tracking how many payroll hours are being used in each department is easy.
• The reporting for Payroll hours is easy and fast.

Incentivized

• To cancel or delete a recurring schedule has too many steps for the managers to do so they ask me to do their updates for them.
• Having several places to make updates is good but also can be bad. When you call ADP, everyone you talk with does things the way they were taught which in turns is you get a different answer. Then you have to remember, how did they do that again?
• Sometimes less is more. If you update in one area, it does not cross over to another area that it may be tied to, then it's like you are doing double the work.

Incentivized

• the simplicity can go to far in that direction. So it seems a bit sparse at times. Theres a lot of dead space on some page landings.
• update on colors to be more vibrant and fun.
• menu buttons to go to particular specifics like vacation and sick submissions

Incentivized

Still have some issues with it but usage seems to improve

Incentivized

ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.

Incentivized

Buddy Punch is really easy to use. It's easy to punch in and out when needed as it's on the home page. It's also easy to track your colleagues who are on leave so you know how to plan for coverage. This makes it easy for us to adjust accordingly.

Incentivized

The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.

The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.

Incentivized

Should have had a project manager from ADP to assist.

Incentivized

We use ADP Workforce Now for our U.S.-based employees and overall for reporting and information storing ADP is better. However, the customer service of ezLaborManager may be a little better. Also the sister program to process payroll at work is light years ahead of Workforce Now.

I have not reviewed or evaluated any other similar products and this is the first time I am using this type of product. I have been a salaried employee for 25 years and this is my first contract position, but Buddy Punch has made the time tracking very simple and efficient.

Incentivized

• ADP ezLaborManager saves time, as time sheets are all in the system and can be processed easily with payroll.
• Reporting makes it easy to look into any discrepancies related to time cards.
• The process of reconciliation of subcontractors' billing is easier.

Incentivized

• Improved Efficiency: Allows us to track time when employees are on site.
• Reduced Costs: Able to avoid unnecessary OT due to employees getting alerts.
• Reduced Costs: No longer paying an employee to tally hours like when we used a regular time clock.

Incentivized