ADP ezLaborManager vs. Verint Workforce Management for Back Office
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ADP ezLaborManager | Score3.8 out of 10 | Small Businesses (1-50 employees) | ADP's ezLaborManager is a time tracking and attendance offering. | N/A |
 Verint Workforce Management for Back Office | Score7.3 out of 10 | N/A | Verint® Back-Office Workforce Management™ is a suite of solutions that aims to help improve speed, accuracy and efficiency of customer supporting, back-office functions. They can capture real-time data to create visibility across teams and optimize processes AND the workforce – both human and digital. Streamlining processes may result in ROIs like: · Reduction in backlogs · Lift in capacity · Cost savings · Faster turnaround… | N/A |
| ADP ezLaborManager | Verint Workforce Management for Back Office | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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| ADP ezLaborManager | Verint Workforce Management for Back Office | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 7.3 |
| Likelihood to Renew | 8.0 | - |
| Usability | 7.0 | 8.2 |
| Availability | 7.0 | - |
| Performance | 7.0 | - |
| Support Rating | 8.1 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 3.0 | - |
| Configurability | 5.0 | - |
| Ease of integration | 7.0 | - |
| Product Scalability | 7.0 | - |