ADP Mobile Solutions vs. ADP Resource (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Mobile Solutions
Score 8.6 out of 10
N/A
ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.N/A
ADP Resource (Discontinued)
Score 3.9 out of 10
N/A
ADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.N/A
Pricing
ADP Mobile SolutionsADP Resource (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Mobile SolutionsADP Resource (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP Mobile SolutionsADP Resource (Discontinued)
User Ratings
ADP Mobile SolutionsADP Resource (Discontinued)
Likelihood to Recommend
8.0
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
1.0
(0 ratings)
10.0
(0 ratings)
Usability
7.0
(0 ratings)
10.0
(0 ratings)
Support Rating
8.9
(0 ratings)
-
(0 ratings)
User Testimonials
ADP Mobile SolutionsADP Resource (Discontinued)
Likelihood to Recommend
[ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.
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I would highly recommend ADP Resource. It is a one stop shop for all human resource needs. One key question that I would ask on any product is: Does it cover all my HR needs in one application? ADP does just that.
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Pros
  • ADP does a great job of handling all tax filings, which removes a lot of complexity and headache for the business owner.
  • ADP has great reporting functions to facilitate analysis around labor costs.
  • The "employee access" function allows employees to directly view their pay stubs, or tax statements, update changes in personal information like address or direct deposit info, which cuts down on admin work for business owner and improves accuracy of employee records.
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  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
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Cons
  • The password requirements are onerous.
  • It takes awhile for the UI to load.
  • I'd like to see favorites added to the selection bar. There are normally only one or two items I need to find quickly but there are several click-throughs.
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  • My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
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Likelihood to Renew
It's just not user-friendly
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I would renew my use of ADP Resource if I had the need. It is a great format but at this time I do not have the need for the product
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Usability
The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
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Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
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Support Rating
I've never really had to use the support for ADP mobile, so I would say that it is a great reason to give a good score. I believe the support that is put into keeping the application up to date and keeping the functionality of the application must be a focus of ADP, which is nice to see.
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Alternatives Considered
ADP mobile is an extremely straightforward application in my opinion. Other apps are very similar though, offering an array of the same options. I wouldn't say the mobile application was the primary reason why we choose one service over another, but it is absolutely a must-have for choosing a system in general. I would say most applications we reviewed, specifically the Ceridian app, were very similar
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ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
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Return on Investment
  • Well it's only for my pay but I will admit I check my pay a lot more often and check more data than I have before. I was able to catch a mistake early on and get it fixed. I might not have done so as early with my previous app.
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  • Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
  • Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
  • Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.
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