ADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.
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Ease
Score 9.6 out of 10
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Ease (formerly EaseCentral) is an online employee benefits administration platform, emphasizing paper-free registration and engaging progression through stages of registration that are easy for the user, as well as full visibility of registration completion progress, and other features as well (e.g. onboarding assistance, integration with popular payroll platforms, compliance with full reporting, and integrated HRIS functions like time off requests).
I would highly recommend ADP Resource. It is a one stop shop for all human resource needs. One key question that I would ask on any product is: Does it cover all my HR needs in one application? ADP does just that.
If you do not currently have a benefits enrollment platform in your payroll system, Ease is a great option. It is simple to enroll employees and give them access so they can elect their benefits. I found this system especially helpful during open enrollment. From an admin side, the system was simple and easy to use and got the job done!
ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
Great support team when questions arise. Pretty self explanatory.
My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
