Adyen is a payment gateway software solution offered by Adyen.
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WePay
Score 7.7 out of 10
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WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.
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Pricing
Adyen
WePay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adyen
WePay
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Adyen
WePay
Features
Adyen
WePay
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Wherever a payments solution needs to be offered relatively fast, it's easy to set up and powerful, with strong technical capabilities. It works well both in settings where there isn't a dedicated payments department or team, as it can be customised with relative ease and low technical know-how
If you need a basic payment processor for credit card transactions with low fees/rates, WePay will work just fine. We wish it had the ability to process multiple transactions through the use of a credit card swiper or at least an easier/faster solution than having to re-fill out the transaction page on the website over and over. This could be a limitation due to our integration with Classy
I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
Amex chargebacks could be integrated. We don't see them in Adyen at all.
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
Ayden has proved to be much more reliable with transactions and faster at completing them. We also have been benefited by their affordable rates and that it doesn't feel like a scheme to take from our profits. Lastly, the reports they provide help us to know what next steps we should take as a company, thankful for that direction.
These are linked to each other. There are multiple systems you have to use. One takes the credit card info and runs it and one puts the money into your account. It would be better to have one that does it all, if it exists. WePay seems to be one of the most commonly used websites of its type.
