afi.ai vs. Keepit

Great for archiving of deleted SharePoint online sites and off-boarded Microsoft 365 users; unlimited number of on-demand backup runs that can be triggered in the application by system administrators.

The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.

Incentivized

• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
• Being able to backup multiple tenants/platforms from a single interface is awesome.
• The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
• The interface is very intuitive and easy to navigate, it hides an awful lot of power

Incentivized

• It would be handy to have SharePoint file versions comparisons in the UI
• Email alerts on settings changes would be good to have too.

• Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
• Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.

Incentivized

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

Keepit just works. No hassle, no need to check it all the time, no need to check up on storage. If they don't raise the price (too much), I don't see any reason to switch.

Incentivized

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.

Incentivized

We needed to contact them three times over the course of two years, and it was very good. Very fast response, and the people are super technical and to the point.

Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

Incentivized

We setup this in a 2 hour call with the Keepit installation team, simple and easy

Incentivized

afi is next generation system, with our previous vendor we had to wait for a long time to access data, sometimes up to 24h.The reason for that was our scale according to the support team. ( 50TB +) With afi it takes a few seconds. The UI is super simple and easy to use, no training required for end-users to work with the system. afi support is super responsive and very helpful.

We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.

Incentivized

• It's hard to assess ROI here, however we were able to recover very important documents and full user accounts for executive team during the audit. It helped in a big way.
• Self-Service is a life saver for IT helpdesk team, saved a lot of human hours.

• User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year
• Company blackout on disasters: pricelessly :-)
• Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year

Incentivized