afi.ai vs. OwnBackup

Great for archiving of deleted SharePoint online sites and off-boarded Microsoft 365 users; unlimited number of on-demand backup runs that can be triggered in the application by system administrators.

OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.

Incentivized

• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• We use this for backing up data for unforeseen contingency.
• This helps our organization to compare, recover and replicate in case of disaster recovery.

Incentivized

• It would be handy to have SharePoint file versions comparisons in the UI
• Email alerts on settings changes would be good to have too.

• More features
• Better UI for administration

Incentivized

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

We needed to contact them three times over the course of two years, and it was very good. Very fast response, and the people are super technical and to the point.

OwnBackup has been very responsive on the few occasions where we've needed help.

Incentivized

afi is next generation system, with our previous vendor we had to wait for a long time to access data, sometimes up to 24h.The reason for that was our scale according to the support team. ( 50TB +) With afi it takes a few seconds. The UI is super simple and easy to use, no training required for end-users to work with the system. afi support is super responsive and very helpful.

The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.

Incentivized

• It's hard to assess ROI here, however we were able to recover very important documents and full user accounts for executive team during the audit. It helped in a big way.
• Self-Service is a life saver for IT helpdesk team, saved a lot of human hours.

• Saved hours of time and agony restoring lost metadata.
• Restored important data that was deleted by mistake.
• Security and peace of mind.

Incentivized