Agiline CRM vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.1 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
Vtiger
Score 8.2 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
Agiline CRMVtiger
Editions & Modules
No answers on this topic
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
Agiline CRMVtiger
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 / user / month
Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
Agiline CRMVtiger
Considered Both Products
Agiline CRM
Chose Agiline CRM
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to …
Vtiger
Chose Vtiger
It's not complicated and very easily to use compared to the CRM I used from my former company. There not too much to click just to finish the tasks. Easy to generate data for reporting.
Chose Vtiger
The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the …
Chose Vtiger
Synaptica is mainly for taxonomy, but it stores our product attribution as well, just like Vtiger. Vtiger is a more robust software, and stores product data beyond selling attributes. At our organization size, we like a program like Vtiger because it's more broad with more …
Chose Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a …
Chose Vtiger
Just being a user of Vtiger since I got hired at GB Advisors. Used those solutions on previous experiences, Microsoft Dynamics was deployed in my previous job for opportunity management, it was not so friendly as Vtiger, not sure if it was a bad deployment. Salesforce was used …
Chose Vtiger
SugarCRM is a very powerful CRM let down by a complex UI which means that most organizations would have trouble self-managing the database. leading to a high cost of ownership.
MailChimp is a great email marketing tool for databases below 2000 contacts as that is the point at …
Chose Vtiger
I have used MS Excel to manage such kind of operations but during reporting I faced lots of difficulties. Where in Vtiger CRM I got the most advantage out of MS Excel. It has a dynamic communication history system and a real time activity log where I can track the real time …
Chose Vtiger
The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making …
Features
Agiline CRMVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
Ratings
18% above category average
Vtiger
10.0
Ratings
26% above category average
Customer data management / contact management9.00 Ratings10.00 Ratings
Workflow management9.00 Ratings10.00 Ratings
Territory management10.00 Ratings00 Ratings
Opportunity management9.00 Ratings10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings10.00 Ratings
Contract management9.00 Ratings10.00 Ratings
Quote & order management10.00 Ratings10.00 Ratings
Interaction tracking9.00 Ratings10.00 Ratings
Channel / partner relationship management9.00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
Ratings
21% above category average
Vtiger
9.5
Ratings
23% above category average
Case management10.00 Ratings10.00 Ratings
Call center management9.00 Ratings00 Ratings
Help desk management9.00 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
Ratings
22% above category average
Vtiger
10.0
Ratings
27% above category average
Lead management10.00 Ratings10.00 Ratings
Email marketing9.00 Ratings10.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
Ratings
20% above category average
Vtiger
10.0
Ratings
27% above category average
Task management9.00 Ratings10.00 Ratings
Billing and invoicing management10.00 Ratings10.00 Ratings
Reporting9.00 Ratings10.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
Ratings
17% above category average
Vtiger
9.7
Ratings
25% above category average
Forecasting9.00 Ratings10.00 Ratings
Pipeline visualization9.00 Ratings10.00 Ratings
Customizable reports9.00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
Ratings
13% above category average
Vtiger
9.3
Ratings
21% above category average
Custom fields9.00 Ratings9.00 Ratings
Custom objects8.00 Ratings10.00 Ratings
Scripting environment8.00 Ratings00 Ratings
API for custom integration9.00 Ratings9.00 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
Ratings
8% above category average
Vtiger
9.0
Ratings
8% above category average
Single sign-on capability9.00 Ratings00 Ratings
Role-based user permissions9.00 Ratings9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
Ratings
26% above category average
Vtiger
10.0
Ratings
31% above category average
Social data10.00 Ratings00 Ratings
Social engagement9.00 Ratings10.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
Ratings
26% above category average
Vtiger
-
Ratings
Marketing automation9.00 Ratings00 Ratings
Compensation management10.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
Ratings
20% above category average
Vtiger
5.0
Ratings
38% below category average
Mobile access9.00 Ratings5.00 Ratings
Best Alternatives
Agiline CRMVtiger
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agiline CRMVtiger
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
10.0
(0 ratings)
Support Rating
9.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
Agiline CRMVtiger
Likelihood to Recommend
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
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Vtiger has evolved in the interfaces design. You can access all required data from one screen, similar to a control data. You have also sales and support dashboards predefined, but you can create your own. As less appropriate the templates design, it has not evolved from old versions of Vtiger.
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Pros
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
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  • I love reporting. I can build a custom report using all or any of the dimensions of my choice. This is great when other programs often limit this ability.
  • I like that is a source of truth across the organization. We can all go in and see the same thing.
  • This also works for communication with our teams in other countries. We are a global organization.
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Cons
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
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  • Although Vtiger integrates well with email, like most CRM systems it assumes that you have one email system and therefore it is less suitable for use cases where multiple email systems need to be supported.
  • Although Vtiger supports Twitter it does not support other social media systems in the same way. You can tailor the system to hold the URLs of your contacts' social media profiles but if SM is a big thing for your organization then there are better systems available.
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Usability
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
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In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
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Support Rating
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
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there is not much problem in using CRM. There were times it was lagging or bugging, but later on it will be fixed and I can use it again.
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Alternatives Considered
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
Read full review
The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making the switch to vTiger
Read full review
Return on Investment
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
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  • I managed to increase my production by 20% each month.
  • We increased the number of new clients each year.
  • Clients were satisfied by our support team.
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ScreenShots

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger