AgilQuest vs. OfficeSpace Software

It's really a very good product and serves us well. There are some things that could be better but overall we're very happy with it.

Incentivized

It is perfect for hybrid work. If there are no assigned desks, you can book a desk for however long you need to use it. It tells you which desks are occupied and by whom so you can know where to book a desk.

Incentivized

• Desk moves -- When assigning a desk to a new user, or shuffling existing users around
• Floor plans -- Easily find rooms, desks, and coworkers

Incentivized

• The mobile app does not yet have a map feature that mimics the one in the desktop version
• At the time we launched, it didn't interface well with Outlook. So we couldn't reserve the room and send an invitation to attendees in the same step. As such, we elected to use AgilQuest for workstation reservations only and use Outlook to reserve meeting rooms and people. We understand this has been corrected but have been too busy to go back to test and relaunch that feature.
• The basic reporting package is a bit weak but it works OK for us. They want to upsell you on their more robust reporting platform.

Incentivized

• I would like to see on-demand ticketing designed for a multi party hand off system that ties to a standardized process flow.
• I would like an improved interface on mobile generally but especially for move manager and request manger.

Incentivized

Overall very intuitive. It is rare that I cannot find my own solutions without requiring support. As I have trained countless users across the org, ease of use has continued to be beneficial.

Incentivized

I don't have too much experience to speak to here in terms of their support. But from what I have heard it is excellent, they are extremely willing to listen consider adapting their product based on suggestions. Overall, I would not see there being any issue from a support standpoint.

Incentivized

As mentioned above, we haven't evaluated any other products since the implementation. At the time, it was the best fit for us. There may be other products on the market now that would be even better. However, AgilQuest serves us well and we are happy with it's performance. It would be a very big, expensive undertaking to transition to a different product and at this time there is no motivation to go down that road.

Incentivized

I felt OfficeSpace met the needs of our company. Other competitors had features that our company would not use so why pay more for something you are not going to use? I truly like the idea of being in the cloud. Bugs are fixed quickly and it is very easy to get on line with support to review a problem to quickly learn a new feature.

Incentivized

• It is a key component in the firm being able to completely transform our working environment. We needed a hoteling software that would allow us to move from one-to-one assigned seating to seat sharing. This, in turn, has allowed us to shrink our footprints as leases expire and create a whole new working environment. Some key metrics thus far are: (1) our portfolio has dropped by 77,000 RSF despite significant headcount growth, (2) RSF per person has decreased from 260 in 2014 to 185, on our way to 150, as future renovations are completed, and (3) we have reduced future occupancy costs by $52 million.

Incentivized

• Helps people find conference rooms.
• Helps people find each other for meetings.
• Gives an understanding of layouts and plans in offices around the world.

Incentivized