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Agorapulse vs. Salesforce Marketing Cloud Social Studio (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    Pricing
    AgorapulseSalesforce Marketing Cloud Social Studio (discontinued)
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    Offerings
    Pricing Offerings
    AgorapulseSalesforce Marketing Cloud Social Studio (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.
    More Pricing Information
    Community Pulse
    AgorapulseSalesforce Marketing Cloud Social Studio (discontinued)
    Considered Both Products
    Agorapulse
    Chose Agorapulse
    Far less comprehensive but it would be a rare company that requires the power of Radian6, so AgoraPulse at its level and price point is a FAR better option for most.
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AgorapulseSalesforce Marketing Cloud Social Studio (discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Agorapulse
    8.5
    181 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    Boolean keyword searches9.3151 Ratings8.010 Ratings
    Filtering out noise/spam7.9153 Ratings8.010 Ratings
    Broad channel coverage8.22 Ratings10.011 Ratings
    Sentiment analysis00 Ratings9.09 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Agorapulse
    8.5
    250 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    Content planning and scheduling9.3247 Ratings8.011 Ratings
    Audience targeting8.7160 Ratings8.010 Ratings
    Content optimization7.31 Ratings8.09 Ratings
    Workflow management8.7210 Ratings8.011 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Agorapulse
    8.3
    245 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    Automated routing and prioritization7.742 Ratings9.99 Ratings
    Customer interaction histories8.6222 Ratings7.010 Ratings
    Bulk actions8.6203 Ratings10.010 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Agorapulse
    7.6
    142 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Lead generation7.4110 Ratings8.09 Ratings
    Content marketing7.98 Ratings9.010 Ratings
    Paid media management8.21 Ratings8.08 Ratings
    Campaigns and promotions6.9119 Ratings8.09 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Agorapulse
    8.7
    255 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    Twitter8.5228 Ratings8.011 Ratings
    Facebook9.4255 Ratings8.011 Ratings
    LinkedIn9.3104 Ratings10.08 Ratings
    Google+7.25 Ratings6.86 Ratings
    Instagram9.3241 Ratings9.08 Ratings
    Pinterest9.11 Ratings6.54 Ratings
    YouTube8.127 Ratings10.07 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Agorapulse
    9.2
    229 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Campaign success analytics9.4198 Ratings8.010 Ratings
    Real-time tracking9.7195 Ratings9.010 Ratings
    Competitor analysis8.4161 Ratings8.08 Ratings
    Account management
    Comparison of Account management features of Agorapulse and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Agorapulse
    9.0
    244 Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    Role-based user permissions & privileges9.3228 Ratings8.09 Ratings
    Mobile access8.7215 Ratings9.010 Ratings
    User Ratings
    AgorapulseSalesforce Marketing Cloud Social Studio (discontinued)
    Likelihood to Recommend
    9.5
    (342 ratings)
    9.0
    (52 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    8.8
    (38 ratings)
    Usability
    8.6
    (66 ratings)
    9.0
    (9 ratings)
    Availability
    9.1
    (3 ratings)
    9.6
    (5 ratings)
    Performance
    8.2
    (2 ratings)
    8.4
    (5 ratings)
    Support Rating
    8.7
    (69 ratings)
    9.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    7.6
    (6 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    9.8
    (6 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    4.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)