AgreeYa Cogent vs. Anytime Collect

I keep detailed notes of my client conversations and points of contact. Anytime Collect allows me to integrate my regular client activites so I know the communication I had prior to the need for collection. I also have a history of past compliance and needs so I can have proper expectations. I do notice that if I immediately close a case and do not schedule a follow up, I may miss contact. So, there is no prompt for further contact.

Incentivized

• generates email notices with my outlook 365 account
• keeps a schedule that I can program monthly or on a specific date
• keeps running totals that I can utilize with excel and other spreadsheets

Incentivized

• A feature that better designates a completed term.
• No phone app is available
• There is a sync feature for android and IOS but at time sauses duplicate notices that can be annoying

Incentivized

Start up time to put the product in use was fairly quick. And training for my office manager took a normal amount of time. Once in place she became more comfortable with usage.

Incentivized

The on line support was good and the on line manual very helpful. Email support was a bit slow and could have been better. I think this was a result of competitive costs.

Incentivized

This was more expensive and the features were impressive but more than I needed. I also wanted a program that was dedicated to the collection feature since it was not a major part of my business.

Incentivized

• Good customer relations with regular contact
• Helpful knowing what outstanding and receivables are forthcoming.
• Easy entry for new cases improving efficiencies.

Incentivized