Aiplex Bridge vs. Trustpilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aiplex Bridge
Score 0.0 out of 10
N/A
A platform for managing customer experiences across various digital channels, allowing users to listen, comprehend, engage, and cultivate enduring customer relationships through 25+ channels. For India, AiPlex Bridge is presented as a comprehensive Online Reputation Management (ORM) Platform with a digital-first approach. Encompassing digital content removal, social monitoring, response handling, review oversight, analytics, and a centralized digital command center, unified within a single…
$365
per month
Trustpilot
Score 5.9 out of 10
N/A
Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).
$259
per month per domain
Pricing
Aiplex BridgeTrustpilot
Editions & Modules
No answers on this topic
Plus
$259
per month per domain
Premium
$629
per month per domain
Advanced
$1,059
per month per domain
Enterprise
Contact for pricing
Offerings
Pricing Offerings
Aiplex BridgeTrustpilot
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aiplex BridgeTrustpilot
Best Alternatives
Aiplex BridgeTrustpilot
Small Businesses
Yext
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Score 8.9 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Yext
Yext
Score 8.9 out of 10
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
Enterprises
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Score 8.9 out of 10
Bazaarvoice
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Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aiplex BridgeTrustpilot
Likelihood to Recommend
-
(0 ratings)
2.6
(6 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(4 ratings)
User Testimonials
Aiplex BridgeTrustpilot
Likelihood to Recommend
Aiplex Software
No answers on this topic
Trustpilot
TrustPilot cannot be trusted. They have consistently removed reviews since I started with them. At first I thought it was a one or two off situation. We recently launched an "ask for reviews" initiative and got several positive reviews and TrustPilot removed all of them, without recourse. This hurts us really badly and initiates drawn-out emails with our customers. TrustPilot is wrong about legitimate reviews and has no clean way to resolve that. They hurt our customer relationships more than helped.
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Pros
Aiplex Software
No answers on this topic
Trustpilot
  • Completing the review for the customer is a simple process which enables us to receive more feedback.
  • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
  • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
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Cons
Aiplex Software
No answers on this topic
Trustpilot
  • Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
  • Product reviews should be visible on search engines too.
  • Review requests email templates are not the best.
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Likelihood to Renew
Aiplex Software
No answers on this topic
Trustpilot
It's expensive and customer service is not the best.
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Support Rating
Aiplex Software
No answers on this topic
Trustpilot
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
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Alternatives Considered
Aiplex Software
No answers on this topic
Trustpilot
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
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Return on Investment
Aiplex Software
No answers on this topic
Trustpilot
  • We've seen an increase in CTR and CVR while lowering our CPAs using our reviews in our display and social media ads.
  • Integrating the star rating with our Google Ads was automatic and we saw a lift in CTR when the stars were added.
  • We saw an uptick in traffic in from our Trustpilot review page to our website.
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ScreenShots

Aiplex Bridge Screenshots

Screenshot of Sentiment AnalysisScreenshot of Social Mentions