Aircall vs. OmniTouch Contact Center Standard Edition
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Aircall | Score7.3 out of 10 | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month |
 OmniTouch | Score5 out of 10 | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Cloud PBX |
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| Aircall | OmniTouch | |
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| Likelihood to Recommend | 8.6 | - |
| Likelihood to Renew | 7.8 | - |
| Usability | 9.0 | - |
| Support Rating | 9.8 | - |