Aircall vs. DialedIn
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Aircall | Score7.3 out of 10 | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month |
DialedIn | Score1.6 out of 10 | N/A | DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications. | $495 per month for 5 users (minimum) |
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| Entry-level Setup Fee | Optional | Required | ||||||||||||||
| Additional Details | — | Discount available for annual commitment. | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Aircall | DialedIn | |
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| Likelihood to Recommend | 8.6 | 9.0 |
| Likelihood to Renew | 7.8 | - |
| Usability | 9.0 | - |
| Support Rating | 9.8 | - |