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Aircall vs. Miralix Contact Center

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    Miralix Contact Center

    N/AN/AMiralix offers customer contact management through their self-developed contact center and switchboard solution. The solution helps companies ensure that calls from customers are handled quickly no matter if the calls are received in the reception, in a customer service department or another part of the company. The solution can be set up so customers are automatically routed to the employee most qualified to help. You can play pre-recorded messages to your customers before they talk to an…N/A
    Pricing
    AircallMiralix Contact Center
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    AircallMiralix Contact Center
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AircallMiralix Contact Center
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and Miralix Contact Center
    Feature
    Aircall
    7.4
    27 Ratings
    Miralix Contact Center
    -
    Ratings
    Hosted PBX8.01 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings00 Ratings
    User templates5.01 Ratings00 Ratings
    Call reports7.524 Ratings00 Ratings
    Directory of employee names8.023 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Aircall and Miralix Contact Center
    Feature
    Aircall
    7.1
    30 Ratings
    Miralix Contact Center
    -
    Ratings
    Answering rules8.929 Ratings00 Ratings
    Call recording9.027 Ratings00 Ratings
    Call park4.01 Ratings00 Ratings
    Call screening7.823 Ratings00 Ratings
    Message alerts6.025 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and Miralix Contact Center
    Feature
    Aircall
    5.7
    19 Ratings
    Miralix Contact Center
    -
    Ratings
    Audio conferencing5.719 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and Miralix Contact Center
    Feature
    Aircall
    7.8
    28 Ratings
    Miralix Contact Center
    -
    Ratings
    Mobile app for iOS7.922 Ratings00 Ratings
    Mobile app for Android7.818 Ratings00 Ratings
    User Ratings
    AircallMiralix Contact Center
    Likelihood to Recommend
    8.6
    (31 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)