TrustRadius: an HG Insights company

Aircall vs. Orum

Save this comparison

Save this comparison

Aircall

131 Reviews and Ratings

Orum

24 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    		N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    Orum

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A
    Pricing
    AircallOrum
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    AircallOrum
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AircallOrum
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and Orum
    Feature
    Aircall
    7.4
    27 Ratings
    Orum
    -
    Ratings
    Hosted PBX8.01 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings00 Ratings
    User templates5.01 Ratings00 Ratings
    Call reports7.524 Ratings00 Ratings
    Directory of employee names8.023 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Aircall and Orum
    Feature
    Aircall
    7.1
    30 Ratings
    Orum
    -
    Ratings
    Answering rules8.929 Ratings00 Ratings
    Call recording9.027 Ratings00 Ratings
    Call park4.01 Ratings00 Ratings
    Call screening7.823 Ratings00 Ratings
    Message alerts6.025 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and Orum
    Feature
    Aircall
    5.7
    19 Ratings
    Orum
    -
    Ratings
    Audio conferencing5.719 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and Orum
    Feature
    Aircall
    7.9
    28 Ratings
    Orum
    -
    Ratings
    Mobile app for iOS7.922 Ratings00 Ratings
    Mobile app for Android7.818 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of Aircall and Orum
    Feature
    Aircall
    -
    Ratings
    Orum
    8.0
    10 Ratings
    Contact preview00 Ratings8.210 Ratings
    Dialer-CRM integration00 Ratings7.810 Ratings
    Call notes & tags00 Ratings8.010 Ratings
    Automatic call logging00 Ratings8.010 Ratings
    Core Dialer
    Comparison of Core Dialer features of Aircall and Orum
    Feature
    Aircall
    -
    Ratings
    Orum
    7.6
    10 Ratings
    Outbound dialing00 Ratings8.010 Ratings
    Custom caller ID00 Ratings8.08 Ratings
    Click-to-call00 Ratings7.77 Ratings
    Recorded voicemail drop00 Ratings8.010 Ratings
    Dialer contact import00 Ratings7.28 Ratings
    Campaign & list management00 Ratings6.97 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Aircall and Orum
    Feature
    Aircall
    -
    Ratings
    Orum
    7.4
    9 Ratings
    Follow-up calls00 Ratings6.98 Ratings
    Dialer reporting & analytics00 Ratings7.49 Ratings
    Dialer compliance00 Ratings7.98 Ratings
    User Ratings
    AircallOrum
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.7
    (10 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.8
    (2 ratings)
    10.0
    (4 ratings)