Aircall vs. Phone.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Aircall | Score7.3 out of 10 | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month |
Phone.com | Score10 out of 10 | N/A | Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions. | $12.99 per month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | 20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business. | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Aircall | Phone.com | |
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| Likelihood to Recommend | 8.6 | 10.0 |
| Likelihood to Renew | 7.8 | - |
| Usability | 9.0 | - |
| Support Rating | 9.8 | - |