Aircall vs. Skype for Business / Lync (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Aircall | Score7.3 out of 10 | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month |
Skype for Business / Lync (discontinued) | Score8.7 out of 10 | N/A | Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams. | N/A |
| Aircall | Skype for Business / Lync (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Aircall | Skype for Business / Lync (discontinued) | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cloud PBX |
| |||||||||||||||||||
| Call Management |
| |||||||||||||||||||
| VoIP system collaboration |
| |||||||||||||||||||
| Mobile apps |
| |||||||||||||||||||
| Performance & Compatibility of Online Events Software |
| |||||||||||||||||||
| Screen Sharing |
| |||||||||||||||||||
| Online Meetings / Events |
| |||||||||||||||||||
| Online Events Collaboration |
| |||||||||||||||||||
| Online Events Security |
| |||||||||||||||||||
| Aircall | Skype for Business / Lync (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.6 | 8.4 |
| Likelihood to Renew | 7.8 | 9.0 |
| Usability | 9.0 | 9.0 |
| Support Rating | 9.8 | 8.5 |
| Implementation Rating | - | 7.0 |