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Aircall vs. Zoho Voice

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Aircall

131 Reviews and Ratings

Zoho Voice

1 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    		N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    Zoho Voice

    Score9 out of 10
    		N/AZoho's cloud-based contact center. It supports the hybrid workforce that enables agents to work smarter, faster, and more collaboratively by leveraging integrations with CRM, Desk, Bigin, ManageEngine ServiceDesk Plus to deliver optimal customer success.

    $39

    per month per user

    Pricing
    AircallZoho Voice
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    Enterprise Telephony - Basic
    $39
    per month per user
    Enterprise Telephony - Standard
    $59
    per month per admin & 10 Telephony agents
    Enterprise Telephony - Contact Center
    $79
    per month per admin & 10 Telephony agents
    Business Phone - Team
    $120
    per month up to 10 users
    Business Phone - Office
    $360
    per month up to 30 users
    Business Phone - Corporate
    $1200
    per month up to 100 users
    Offerings
    Pricing Offerings
    AircallZoho Voice
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Call charges apply for Telephony plans. Discount available for annual pricing. Add-ons available include Call Monitoring, Power Dialer, and Queue Performance Metrics each available for $10 per month, per user. Pay per use voice plans also available.
    More Pricing Information
    Features
    AircallZoho Voice
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and Zoho Voice
    Feature
    Aircall
    7.4
    27 Ratings
    Zoho Voice
    -
    Ratings
    Hosted PBX8.01 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings00 Ratings
    User templates5.01 Ratings00 Ratings
    Call reports7.524 Ratings00 Ratings
    Directory of employee names8.023 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Aircall and Zoho Voice
    Feature
    Aircall
    7.1
    30 Ratings
    Zoho Voice
    -
    Ratings
    Answering rules8.929 Ratings00 Ratings
    Call recording9.027 Ratings00 Ratings
    Call park4.01 Ratings00 Ratings
    Call screening7.823 Ratings00 Ratings
    Message alerts6.025 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and Zoho Voice
    Feature
    Aircall
    5.7
    19 Ratings
    Zoho Voice
    -
    Ratings
    Audio conferencing5.719 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and Zoho Voice
    Feature
    Aircall
    7.8
    28 Ratings
    Zoho Voice
    -
    Ratings
    Mobile app for iOS7.822 Ratings00 Ratings
    Mobile app for Android7.818 Ratings00 Ratings
    User Ratings
    AircallZoho Voice
    Likelihood to Recommend
    8.6
    (31 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)