Airship vs. Drip Ecommerce CRM

Airship

Airship

54 Reviews and Ratings

Drip Ecommerce CRM

Drip Ecommerce CRM

36 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Airship	Score 8.5 out of 10	N/A	The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle.	N/A
Drip Ecommerce CRM	Score 8.0 out of 10	N/A	Drip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).	$19 per month

Pricing

Airship

Drip Ecommerce CRM

Editions & Modules

No answers on this topic

Up to 500 people in account: $19
per month
550 - 2,000: $29
per month
2,001 - 5,000: $89
per month
5,001 - 8,000: $124
per month
8,001 - 15,000: $209
per month
15,001 - 22,500: $329
per month
22,501 - 27,500: $409
per month
27,501 - 35,000: $529
per month
35,001 - 50,000: $699
per month

Offerings

Pricing Offerings
Airship	Drip Ecommerce CRM
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

Optional

Additional Details

—

—

More Pricing Information

Community Pulse
	Airship	Drip Ecommerce CRM
Considered Both Products	Airship MG Maxwell Green Marketing Consultant Chose Airship My supervisor chose Airship so I wasn't part of the evaluation process. Incentivized Helpful? Verified User Anonymous Chose Airship They are the only Application/Push vendor we have used since I started w/ the company about 4 years ago. I believe we have sued them since 2016 or so. Incentivized Helpful? Verified User Anonymous Chose Airship Airship allows for more uses for a better value and is more of a focused outreach for the parishioners, and much easier to use with mobile devises. Incentivized Helpful? Verified User Anonymous Chose Airship We've tested a bunch of different CRM tools over the years and Airship has been a winner for its functionality, features, cost, and ability to integrate with other softwares that we use. It has been great for SMS and mobile in particular. It could certainly be a one stop shop … Incentivized Helpful? RS Raj Shah Product Lead Chose Airship Airship have a very different set of features, we could not find an exact match of it. Incentivized Helpful? Verified User Anonymous Chose Airship Easy user interface and seamless integration. Great Customer engagement Incentivized Helpful? DB DeAnn Brandel Office/Communications Manager Chose Airship Airship allows for more uses for a better value and is more of a focused outreach for the parishioners, and much easier to use with mobile devises. Incentivized Helpful? Verified User Anonymous Chose Airship We use Sailthru for emails. We have not used them for pushes so I can't compare the two. Incentivized Helpful? Kailash Nagarajan Solutions Architect Chose Airship The above mentioned products were evaluated for initial RFQ process however Airship was awarded for the robustness and ease of use, and its strategy aligns with Vodafone's App usage engagement Incentivized Helpful? Firman Syamsudin Marketing Technology Lead Chose Airship Airship is superb in customer support against all others. Even though I feel CleverTap may be a better choice but probably will not be as easy as Airship when setting them up and operating it. As for MoEngage, the last experience I had was simply not good enough, but that was … Incentivized Helpful? Verified User Anonymous Chose Airship I have also worked with Vibes, Salesforce, Pendo, and Swrve for mobile app marketing efforts, and I always come back to airship as delivering the best Push and In-App messaging capabilities. If you want a full service platform for Push and In-App messaging rather than … Incentivized Helpful? Brian L. Clark Senior Editor, Digital Chose Airship There was a time when we went off Urban Airship and went to Spreed. We were using Spreed's app, so there was much better integration on push notifications. The push notification took readers directly into the story. When we moved from Spreed to our own native app, we went back … Incentivized Helpful?	Drip Ecommerce CRM Jordan Comstock Digital Marketing Specialist Chose Drip Ecommerce CRM Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other … Incentivized Helpful? Charles Combs Head of Marketing Chose Drip Ecommerce CRM We decided to move away from Mailchimp when they announced the changes to their service plans. We cast a wide net and ended up boiling it down to Drip, Klaviyo, Omnisend, and Constant Contact. They all have a similar set of features, but Drip was willing to work with us on … Incentivized Helpful? Matthew Gehrman Agency Principal Chose Drip Ecommerce CRM MailChimp and Constant Contact are both excellent options based on your level of use and business goals. When comparing all three services we looked at integration ability, pricing, functionality, and customer service as our key decision factors. Each company has their pros & … Incentivized Helpful? Steve Palfreyman Founder Chose Drip Ecommerce CRM Compared to the heavyweight, Infusionsoft, Drip is incredibly powerful but much lighter weight. It's faster and easier to get a simple campaign up and running. The price is much more reasonable too. The only downside is the lack of drag and drop email builder that Infusionsoft … Incentivized Helpful? Conrad Magalis Marketing Manager Chose Drip Ecommerce CRM As discussed earlier on, Drip from Leadpages is much more customizable and affordable than the competition. My experience has been excellent with the product support team and the business in general. I'm also a Leadpages customer, for custom landing pages and site popups, … Incentivized Helpful? Ellen McDowell Founder Chose Drip Ecommerce CRM I selected Drip because of the integration with S2Member. When someone begins my membership program they are automatically added to my Drip campaign for members. Incentivized Helpful? Tsahi Levent-levi Founder Chose Drip Ecommerce CRM Drip seemed more powerful in what you can do with it. ConvertKit was considered simpler to get a handle of, but I wasn't aiming at simple, but rather at powerful and flexible. The pricing matched my current requirements at the time and the onboarding process was simple and easy … Incentivized Helpful? Tim Berman Founder and Growth Hacker at Big Red's Equipment Sales Chose Drip Ecommerce CRM Mailchimp does lists. Drip does automated segmentation. This is a game changer! Incentivized Helpful?

Features

Airship

Drip Ecommerce CRM

Email & Online Marketing

Comparison of Email & Online Marketing features of Product A and Product B
	Airship - Ratings	Drip Ecommerce CRM 8.4 Ratings 6% above category average
WYSIWYG email editor	00 Ratings	9.40 Ratings
Dynamic content	00 Ratings	7.00 Ratings
Ability to test dynamic content	00 Ratings	5.10 Ratings
A/B testing	00 Ratings	8.80 Ratings
Mobile optimization	00 Ratings	7.10 Ratings
Email deliverability reporting	00 Ratings	10.00 Ratings
List management	00 Ratings	10.00 Ratings
Triggered drip sequences	00 Ratings	10.00 Ratings

Reporting & Analytics

Comparison of Reporting & Analytics features of Product A and Product B
	Airship - Ratings	Drip Ecommerce CRM 6.9 Ratings 11% below category average
Dashboards	00 Ratings	7.70 Ratings
Standard reports	00 Ratings	7.90 Ratings
Custom reports	00 Ratings	5.00 Ratings

Best Alternatives
	Airship	Drip Ecommerce CRM
Small Businesses	OneSignal Score 8.0 out of 10	Mad Mimi Score 10.0 out of 10
Medium-sized Companies	Flurry Analytics Score 9.0 out of 10	VerticalResponse Score 10.0 out of 10
Enterprises	Flurry Analytics Score 9.0 out of 10	Emma by Marigold Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Airship	Drip Ecommerce CRM
Likelihood to Recommend	8.9 (0 ratings)	9.4 (0 ratings)
Usability	6.0 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	Airship	Drip Ecommerce CRM
Likelihood to Recommend	Well-Suited for: 1. Mobile App Notifications: Ideal for targeted push notifications in apps. 2. Customer Segmentation: Effective for personalized marketing campaigns based on user data. 3. Event-Triggered Automation: Great for automated messaging based on user actions. 4. A/B Testing: Useful for optimizing campaign messages and strategies. Less Appropriate for: 1. Non-Mobile Channels: Less effective if the primary focus is on non-mobile communications like email or direct mail. 2. Basic Email Marketing: Other platforms might be better suited for simple, broad email campaigns without complex segmentation or personalization needs. Incentivized SA Shahzeb Alam Marketing Automations Specialist Read full review	Drip is my top recommendation for most people who have an existing business and audience and want to move beyond basic email broadcast and drip campaigns and start building out more personalized sequences. I don't recommend the tool for people starting out, or for anyone that isn't bringing in solid profit every month as there are cheaper tools out there to get started with. Incentivized Steve Palfreyman Founder Read full review
Pros	Setting up the target audience within Airship using attributes is one of my favorites. Airship has a very user-friendly interface with detailed documentation for self-help. I also enjoy the training sessions, articles and reports Airship organized as those are very insightful and useful. Incentivized Verified User Anonymous Read full review	I think the workflows from Drip are particularly well done. It is easy to see how someone might work their way through my system. It is easy to set up the campaigns as Drip walks you through each step. Drip shows you how many people have been on your website and how your forms are performing well. Incentivized Ellen McDowell Founder Read full review
Cons	The automated A/B testing winner selection and application should be added The flexibility of message shape, specifically incorporating transparency so messages do not need to be a rectangular shape Faster and more reliable servers around the globe Making more detailed use cases and tutorials to be followed can simplify things for users Incentivized Firman Syamsudin Marketing Technology Lead Read full review	Pricing is a bit on the higher side but well worth it so long as you're using it Direct integration with Salesmate vs going through Zapier Incentivized Matthew Gehrman Agency Principal Read full review
Usability	The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there. Verified User Anonymous Read full review	No answers on this topic
Support Rating	I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had. Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	I have also worked with Vibes, Salesforce, Pendo, and Swrve for mobile app marketing efforts, and I always come back to airship as delivering the best Push and In-App messaging capabilities. If you want a full service platform for Push and In-App messaging rather than configuring these channels through something that is no cost such as Firebase, then i would recommend Airship. Verified User Anonymous Read full review	We decided to move away from Mailchimp when they announced the changes to their service plans. We cast a wide net and ended up boiling it down to Drip, Klaviyo, Omnisend, and Constant Contact. They all have a similar set of features, but Drip was willing to work with us on price instead of simply referring us to their tiered plans. Even though they don't have a direct integration with our e-commerce platform it was obvious they were willing to help us make the connection via their API. Incentivized Charles Combs Head of Marketing Read full review
Return on Investment	The ROI has increased more than approx. 50% (exact details to be confirmed) based on cross-channel orchestration Using push notifications alone, we have seen a huge increase in app engagement which was a challenge before to nudge users to get back to the App after initial download Incentivized Kailash Nagarajan Solutions Architect Read full review	We've seen a 45 percent increase in customer survey completions, due to automated reminders and campaigns. We've seen a 10 percent increase in customer traffic on our website. We've seen a 300 percent increase in online credit applications on our website and form conversions. Incentivized Conrad Magalis Marketing Manager Read full review
ScreenShots	Airship Screenshots	Drip Ecommerce CRM Screenshots