airSlate WorkFlow vs. Enable

While there's some things I'd love to see and maybe they will one day, I think this platform is an EXCELLENT choice for someone looking to automate forms. I love not having to manually update a spreadsheet daily, this is more of a set up and forget process although there are times that the automation fails and has to be done manually

Incentivized

I find it is best when you need to connect to a computer after hours and the end user has left for the day. I can remote in to the computer without interaction and troubleshoot the issues as required. The connection is speed and works well unlike some other remote access software

Incentivized

• The bots are fantastic, so many to use to really increase functionality
• User friendly for those who are first time users, and the system just gets easier and easier to use with experience
• The email notifications for bot failures are very much appreciated, we know right away if something is not functioning
• The customer technical support to assist with flow issues, they are quick to respond and assist until the problem is solved or the flow is functioning as envisioned
• Regular updates to the platform for improve functionality

Incentivized

• Ease of use.
• Multiple company profiles.
• Track multiple software applications.
• Easy remote access.

Incentivized

• On occasion, bots need to be reset/removed in order to work.
• I wish there was a way to add a quick document before sending something out similar to DocuSign envelopes. Versioning is very helpful but I do wish there was a way to prepare a form for sending, add in a quickly customized document and a field or two, and send it to just that person.
• Being able to assign fields while in the field editor would be helpful!

Incentivized

• wake on lan doesn't work well
• command prompt access is a strange manor
• can sometimes report a machine as powered off when its actually stuck in an update cycle

Incentivized

I give this rating because I am hopeful the functions I would like will be added in the near future.

Incentivized

It seems airSlate designers spent a significant amount of time ensuring the product is easy to use and appealing. They were able to accomplish this without sacrificing functionality and quality. The interface isn't cluttered and allows end-user to get going with minimal training. Designing workflows is a snap with the drag and drop "bots" (functions).

Incentivized

It is just very easy to use. It has a good user interface on it, the items are where I expect them to be and I find it to work as I expect it to work without surprises.

Incentivized

I have reached out to airSlate support a number of times during setup and after. The platform includes a built-in support chat that is very convenient and fast. I'm able to get the answers I need is less time than it takes with any other software I use. And I don't need to pick up a phone or write an email and wait for a response. They support staff is very knowledgeable and accommodating

Incentivized

I've never had to call support so I do not have an answer for this question. I find the software works well but we have a support desk who would work with them if we had back end issues

Incentivized

We had been unable to get much attention from DocuSign support/sales when we decided we wanted to connect forms to Salesforce. I stumbled across airSlate on the appExchange, and their sales team was responsive and helpful. I haven't worked in DocuSign myself, but my users tell me that airSlate forms are much cleaner.

Incentivized

This is the first software I've used for this function.

Incentivized

• Time saved on downloading documents, they are automatically added to our Google Drive.
• Capability to edit each document without creating a whole new template saves a lot of time.
• Cuts down on volunteers needed to do intake paperwork with a patient.

Incentivized

• This is outside what I do
• This is outside what I do
• This is outside what I do

Incentivized