Akamai Cloud Computing vs. GoDaddy

Akamai Connected Cloud Linode would be a good service to host a content delivery network (CDN) because of its edge network but I'd prefer not to use Akamai Connected Cloud Linode for tasks that need GPU power such as Machine Learning or Artificial Intelligence (AI) because Akamai Connected Cloud Linode lacks deep GPU compute compared to AWS or Google Cloud or Microsoft Azure

I have purchased domains through a few different sites over the years and the ones I purchased from other companies, I always had issues with. The ones I have purchased through GoDaddy were no problem at all. They have easy help pages that helps you set up step-by-step no matter where you will use your domain. I now only purchase them from GoDaddy. They also have coupon codes where you can sometimes get them for 99 cents, especially if you are a new user.

Incentivized

• Many locations of datacenter
• Wide selection of pre-installed applications in the marketplace
• Price is very affordable.
• User interface in the account panel is easy to understand.
• Fast server
• Linode provides tutorials for new users thru Youtube channel.
• Payment is per usage, not monthly.
• Responsive customer service

Incentivized

• Customer service is definitely number one here. The fact that they are open for calls 24/7 and have a great support team is a really nice thing to have when you aren't fully versed in all things domains/cpanel/email etc. They also usually answer quickly.
• Ease of use throughout the website. It's made for the non web savvy individual, clear and instructive for proper usage.
• I think they know their target market well and it's nice to see that their website shows just that.

Incentivized

• The (new) 'create custom image' function needs a bit of work before it is useable.
• New accounts have limited features until a support requested is made to turn specific ones on. It would be useful to have an account page that tells you what is disabled so unpleasant surprises are not had at the pointy end of a deadline.
• Stackscripts would be better if it more info was transferred to the script. Eg the Linode Label given, plan requested, etc. But now I am just nit-picking

• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

Incentivized

In this eight years of being Linode's customer, there hasn't been a single day we faced problem. Even the migration or maintenance activities have been planned, organised and priorly informed. Kudos to taking care of even such small metrics. Though the instances are unmanaged, the support team helps with relevant document links, or their own articles that help us to fix or solve the issues we face.

Incentivized

GoDaddy is the number one player in town. They have the most competitive and best pricing on everything from domain name registration to hosting packages that are very affordable. But of course due to inflation and everything going up in price today GoDaddy has raised their rates but nothing ever comes back down.

Incentivized

It's pretty easy for me, but I preferred their old interface before it was called 'cloud' (not a computer science term.) The new interface looks easier but I had to ask for help for things I used to be able to find myself. If someone was new to it--without having used their old interface--it might be easier for them than it originally was for me.

Incentivized

Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

Incentivized

There is very little planned downtime. Whenever planned downtime is necessary I'm always given lots of advanced notice and an explanation that I can pass along to my users that they'll understand. I really appreciate that Linode appreciates my commitment to reliable service to my users. It shows that they believe they've been successful when I'm successful.

Incentivized

They are also available. They never have any outages or anything that I've yet to experience.

Incentivized

Servers are well dimensioned and price performant. Of course one always wants more, so if they were to upgrade their hardware for the same price I'd consider moving more workloads. Networking - never had an issue. Hardware speeds - disks are fast and can grow to great size.

Incentivized

Like I said before they are the BEST! nothing slows them down.

Incentivized

Support was excellent and fast. The documentation is extensive and helpful. I learned many things from their online documentation. I did not contact them by phone, but email took a day or less. Complex problems would probably need a service contract. I liked the friendly and polite tone of the support.

Incentivized

I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

Incentivized

We got kick started with an initial walkthrough along with some free credits. The initial walkthrough helped us to understand Linode's ecosystem and start our hands on with Linode. We tried out some apps from Marketplace initially with the free credits, which not only helped us understand Linode better, but also those apps. We had implemented many such apps to our customers with Linode

Incentivized

We're a small organization. The implementation of our Linode solution was trivial. Once I justified a cloud server to my bosses over a co-location -- the co-lo wasn't as fast as our linode server in load tests -- it was a matter of moving one Linux implementation to another. Trivial.

Incentivized

It is more user-friendly than the big three cloud providers like AWS and GCP. The interface blows them out of the water; pricing is so much more competitive—no egregious bandwidth fees like AWS. As a small startup, cutting out the overhead of ultra-complex UI and pricing dramatically helps. It seems to be matched tit-for-tat with DigitalOcean, and their UI is similar in many ways. DigitalOcean has more mature capabilities, even though Linode/Akamai was founded earlier. Linode/Akamai provides better price-per-performance, though, as DigitalOcean is expensive nowadays.

Incentivized

GoDaddy is able to be integrated from these various platforms. I haven't used much of other services such as Host Gator, but GoDaddy's relative ease of use makes it a relatively simple platform for your small business needs. It does not quite plug and play, but it's not too far off, either.

Incentivized

I completely agree with the above statement. Linode provides the best option in terms of configurations and scalability. We have chosen share CPU instances many times and then moved on with dedicated CPU instances, just with a click of button.

Incentivized

Their customer service is easily reachable. Someone is always available to help you at any given time 24 hours a day. They are simply the best in the whole wide world. They have the best engineers and support team. Whatever I need they are there to help and assist along the way every time.

Incentivized

• Over the years, Linode has enabled us to stop maintaining our own server hardware, and leave that up to them.
• On the other hand, Linode provides a bare machine, and requires us to provide almost all of the systems administration effort.

Incentivized

• Definitely a positive ROI because we are able to have a website to get information out there in addition to our social media pages. It brings everything together in one place. Companies with websites are way more credible than those without.
• We are planning on hosting our online store through GoDaddy, as well, which will also increase our ROI.

Incentivized