Akamai Identity Cloud vs. RapidVerify

It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.

Incentivized

Overall, I was very impressed with Rapid Verify's offering. The onboarding process was quick and easy. For us, the turnaround time in getting results was the biggest benefit. It would be nice if we could integrate this in our current software we use internally as this would prevent us from having to switch between platforms to get this done.

• Support response time
• Quick turnaround of verification results
• Fast onboarding process

• More details on why the id check failed. We had one case wherein it failed. We were able to ask support, but it would be nice if the report included this in more detail.

The user interface was pretty simple and not too complicated which made it easy to figure out how to use the platform. This is what made it appealing. Too many options can be distracting.

We usually have to wait days for a response from online vendors, but RapidVerify responded to our queries within a matter of hours which was very refreshing.

We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.

Incentivized

We asked our IT guy and he mentioned maybe we should try Plaid, but when looking at their offering, we would have had to get a developer to set everything up and it all seemed too complex for our needs. We are not a large company and we wanted something simple and easy to use. With RapidVerify, everything just worked.

• Customer data can be easily accessed
• we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
• Pricing is bit high for what we get

Incentivized

• Since we are a small center, not having to take away one of the two teachers to do this has allowed us to stay focused in our classrooms.
• We really like having the photos so we can import into our daycare center software.