PointCentral by Alarm.com vs. Buildium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PointCentral by Alarm.com
Score 0.0 out of 10
N/A
PointCentral, an Alarm.com company, provides rental property automation for multifamily and short-term rental properties, allowing property managers to streamline operations and protect assets. They offer a scalable access control solution for long-term and short-term rental communities, as well as smart housing & utility management.N/A
Buildium
Score 9.2 out of 10
N/A
Buildium is a cloud-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles. Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, full general ledger accounting, automated rent and late fee reminders and on-demand reports. Additionally, rent collection can be…
$62
per month
Pricing
PointCentral by Alarm.comBuildium
Editions & Modules
No answers on this topic
Essential
$62
per month
Growth
$192
per month
Premium
$400
per month
Offerings
Pricing Offerings
PointCentral by Alarm.comBuildium
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAll plans include accounting, maintenance, tasks, violations, online portals and resident & board member communications for residents, board members, and owners.
More Pricing Information
Community Pulse
PointCentral by Alarm.comBuildium
Considered Both Products
PointCentral by Alarm.com

No answer on this topic

Buildium
Chose Buildium
We only went with Buidlium because we had the option to absorb the fees for rent payments. I wanted to provide $0 fees for Tenants to pay online. I'm glad we went with Buildium in the end but that was the only reason we moved forward with them was because we could customize …
Chose Buildium
Appfolio is my favorite software, and they are constantly making improvements. Buildium is great if you don’t have a ton of property but is not as manageable for advanced accounting and resident information tracking. There are workarounds, but they do need to work on their …
Chose Buildium
Buildium is generally slightly less expensive than Matt folio but continues to offer all the same benefits. I reviewed at folio on an annual basis to ensure that I am getting the best value for my money and year after year Buildium is showing me that I am. I’ve also noticed …
Chose Buildium
Buildium is far better than Appfolio, especially when comparing user features and friendliness. I have also used Propertyware which was a total mess and had frequent outages. I have found that Buildium's online and phone support has been extremely helpful and knowledgeable.
Chose Buildium
I liked the free trial option with Buildium, and it seemed easier to learn and train on.
Chose Buildium
Appfolio manages more units better, Appfolio is frustrating because it constantly opens a new window.
Chose Buildium
Time Doctor is a totally different type of system and does not directly affect Buildium as our property management software.
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User Ratings
PointCentral by Alarm.comBuildium
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
PointCentral by Alarm.comBuildium
Likelihood to Recommend
No answers on this topic
We have really appreciated the recent integrations and steps to make the system easier to use. We utilize the task flow internally to track items needed as well as with our owners and tenants. It allows us to easily track the number of requests as well as the work history.
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Pros
No answers on this topic
  • It documents the date and time of all updates and communications, which are essential to the companys records.
  • It allows external clients to communicate and stay in touch with our company, as well as access information.
  • It serves as a large database for all of our customer and client information that is very user-friendly.
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Cons
No answers on this topic
  • Reconciliation adjustment, please enact a password setting. Having to un-reconcile 4 months to get to the desired date is ridiculous.
  • Fix the notes & loans to have communication between separate companies.
  • Allow for duplicate vendors to merge.
  • Give a re-send option for tenant portal use/creation.
  • Allow to search by Invoice # (reference #)
  • Fix the credit system, allow the transfer of deposits from one unit to be moved to another.
  • When ending a lease, show the ledger adjustments as you add charges/refund deposits etc.
  • Option to see duplicate transactions!!
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Likelihood to Renew
No answers on this topic
I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them
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Usability
No answers on this topic
Overall, the system is good and getting better; however, different roll outs have caused the system to regress. Their latest bank automation rollout was a disaster and continues to be an issue. Since the upgrade, I have not been able to sync our bank and Buildium (download transactions).
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Support Rating
No answers on this topic
I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical.
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Implementation Rating
No answers on this topic
I cannot rate this since I was not part of that process
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Alternatives Considered
No answers on this topic
We only went with Buidlium because we had the option to absorb the fees for rent payments. I wanted to provide $0 fees for Tenants to pay online. I'm glad we went with Buildium in the end but that was the only reason we moved forward with them was because we could customize that option to match our business model.
Read full review
Return on Investment
No answers on this topic
  • I spend less time on reconciliation
  • I am able to easily track and plan growth
  • Residents can easily use the platform
Read full review
ScreenShots

Buildium Screenshots

Screenshot of Buildium Draft LeasesScreenshot of Buildium General LedgerScreenshot of Buildium Customizable DashboardScreenshot of Buildium Resident Center