Alchemer

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Alchemer	Score 8.4 out of 10	N/A	Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.	$55 per month per user

Pricing

Alchemer

Editions & Modules

Collaborator: $55
per month per user
Professional: $165
per month per use (maximum 3 users)
Full Access: $275
per month per user (maximum 3 users)
Enterprise and Business: Contact for quote

Offerings

Pricing Offerings
Alchemer
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Discount available for annual billing on small team plans.

More Pricing Information

Community Pulse
	Alchemer
Considered Both Products	Alchemer DC Dan Clarke Principal User Researcher Chose Alchemer Qualtrics had many benefits in terms of reporting and analysis. However, it was lacking in the questions and survey building elements when compared to Alchemer Incentivized Helpful? DD David Dubin, PhD Principal Chose Alchemer QuestionPro Incentivized Helpful? Verified User Anonymous Chose Alchemer Alchemer has been very resourceful and compared to most competitors, it is superior in all aspects. It is affordable and no compromises on capabilities. It is also easy to use. Incentivized Helpful? LG Lisa Gonzales Chief Business Officer Chose Alchemer Much easier to use and less expensive than SurveyMonkey Incentivized Helpful? JE Jonathan Eichorst Director Digital Strategy Chose Alchemer SurveyMonkey, Formsite. Ultimately, Alchemer remains our go-to solution as it's combination of ability and flexibility bested the other options. Incentivized Helpful? Verified User Anonymous Chose Alchemer Alchemer surveys have more functionalities and features such as logics, survey tracking and flawless integration systems. Incentivized Helpful? JM Joshua Melder Process Optimization Analyst Chose Alchemer Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with … Incentivized Helpful? Verified User Anonymous Chose Alchemer While there are other survey platforms out there, SurveyGizmo stands out from the rest. It provides a much wider variety of question and filtering options and easily exports data and creates reports with the touch of a button. These features among others allow for greater … Incentivized Helpful? Verified User Anonymous Chose Alchemer Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible. Incentivized Helpful? Verified User Anonymous Chose Alchemer Used to use SurveyMonkey at a previous company, and the functionality is quite similar. I recall SurveyMonkey having a few more bells and whistles, but that was years ago! Incentivized Helpful? RK Rebecca Lynn Kouroupis Program Manager Chose Alchemer I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with … Incentivized Helpful? Verified User Anonymous Chose Alchemer Survey Gizmo has similar survey complexity as Qualtrics (breadth of tools) and similar piping and logic. Survey Gizmo is better suited for slightly smaller enterprises since it has similar tools yet is not as expensive. Compared to Survey Monkey, Survey Gizmo takes a bit more … Incentivized Helpful? ES Emily Sullivan Database & Evaluation Manager Chose Alchemer We have been using SG for over 4 years now. SG definitely is quickly catching up with Qualtrics and there are more and more powerful features coming out. Pricewise, SG is also much more affordable. Incentivized Helpful? AW Alyson Wegener Research Coordinator Chose Alchemer For the functionality, especially with the additional features such as NPS and Max Diff, SurveyGizmo was all around the best option for the price. It allowed us to do everything we could with a previous tool and didn't have too many extra functions we were paying for but didn't … Incentivized Helpful? Verified User Anonymous Chose Alchemer Controls and ease of use... Incentivized Helpful?

Features

Alchemer

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Alchemer 8.0 Ratings 0% above category average
Survey templates	8.00 Ratings
Themes	7.00 Ratings
Custom logo/branding	9.00 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Alchemer 9.3 Ratings 9% above category average
Changes to live survey	8.00 Ratings
Question design help	10.00 Ratings
Multiple question types	10.00 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Alchemer 9.0 Ratings 9% above category average
Survey logic flexibility	9.00 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Alchemer 6.6 Ratings 21% below category average
Response tracking	7.00 Ratings
Data export	6.00 Ratings
Standard reports	7.00 Ratings
Custom reports	8.00 Ratings
Analytics	5.00 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Alchemer 10.0 Ratings 14% above category average
Access controls	10.00 Ratings
Compliance	10.00 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Alchemer 10.0 Ratings 20% above category average
Vendor-offered crowdsourcing	10.00 Ratings
Respondent restrictions	10.00 Ratings

Best Alternatives
	Alchemer
Small Businesses	Square 9 Softworks Score 9.1 out of 10
Medium-sized Companies	Qualaroo Score 6.1 out of 10
Enterprises	Verint Voice of the Customer Score 10.0 out of 10
All Alternatives	View all alternatives

User Ratings
	Alchemer
Likelihood to Recommend	7.0 (0 ratings)
Usability	8.7 (0 ratings)
Support Rating	6.7 (0 ratings)

User Testimonials
	Alchemer
Likelihood to Recommend	Price to performance, Survey Gizmo is a great tool. There are a couple hiccups but it has a ton of features that you can't get from some of the SMB competition and it even rivals some of the Enterprise competition. If you are looking for a large scale surveying platform, it may be worth it to go with one of the more expensive, team-oriented enterprise versions, but if you're part of a mid sized enterprise or SMB team, SurveyGizmo is worth it. Incentivized Verified User Anonymous Read full review
Pros	Streamlines the survey process and provides quality data. Provides a wide variety of question types and filtering options in order to ensure the proper questions are being asked. Better improves outcomes for constituents/patients. Easy to edit and reformat questions as desired. Easy to navigate, export data, and create reports. Incentivized Verified User Anonymous Read full review
Cons	Advanced logic - more difficult than what it should be. If I'm piping answers to another question, I shouldn't have to create a lengthy logic script for it to perform (this is just with advanced logic). Too "bubbly" of a template - I didn't like the clouds so I had mine switched to a more basic format. Accounts - should be able to create different accounts for different users and separate the surveys based on the user. Incentivized Rebecca Lynn Kouroupis Program Manager Read full review
Usability	The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged. Incentivized Jonathan Eichorst Director Digital Strategy Read full review
Support Rating	Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you. Incentivized Jonathan Eichorst Director Digital Strategy Read full review
Alternatives Considered	Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with the tools. SurveyGizmo fills an extremely valuable role within business analytics. It helps gain the voice of the customer (or end-user) while offering a wide-ranging functional platform for data gathering and organization. SurveyGizmo is up to the task when competing with other high-profile tools and is a fantastic business option for those looking for a proficient survey tool. Incentivized Joshua Melder Process Optimization Analyst Read full review
Return on Investment	It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers. It has helped us to optimize resources especially man hours involved in survey design. It has been a valuable partner in almost all [of] our uses. Incentivized Verified User Anonymous Read full review
ScreenShots