Alcumus eCompliance vs. Intelex

eCompliance is extremely well-suited for a company with many remote or field users. Most of our employees do not come to the office. This makes it difficult for them to turn in paper forms when completing their safety tasks. This all-digital software solution allows our employees to submit any safety-related documentation online and immediate. In turn, our administrators can quickly evaluate this data and develop solutions or changes, if necessary. They do not have to wait for a paper form or a phone call. The only downfall is that many of our employees are not used to this kind of advanced system. Therefore, there has been quite an ongoing learning curve. We have turned many employees around, but we still have work to do.

Incentivized

We have a large vendor who provide supplies as per the requirement. In order to maintain the supplier quality it was a need to supplier quality management tool where organisation people can raise the issue related to any goods or the supplier which can logged in the tool in form of non conformity. Once non conformity is raised it needs to be resolved by supplier with corrective action. Management of such incidents happens for us in the Intelex tool

Incentivized

• end user interface
• statistics and KPI reporting
• training management

Incentivized

• Document control.
• Findings application.

Incentivized

• occasional bugs within learning management
• lack of admin ability to update email addresses
• lag on Safety Intelligence

Incentivized

• When an employee is archived their information can no longer be pulled into a document via metatags. This is a flaw in the system and it would be valuable for this functionality to exist.
• Better communication between Intelex and System Admins when upgrades are performed. They occasionally adversely affect the system and this lessens user confidence in the system.
• Initial consultant was fantastic and response times were quick. The support ticket system is not as timely.

Incentivized

We are well vested in the system and appreciate everything that it offers, including the support. Going back to pen and paper after utilizing such an advanced system would be detrimental to our overall success. Our employees are used to (or getting used to) the system and it would not make sense from a business or a safety perspective to take this away from them.

Incentivized

We just upgrade the document control application from V5 to V6. There are still quite a bit of issues left unresolved.

Incentivized

We felt Intelex was more user friendly and provided the services we were seeking in a system. We evaluated all applications vs. our company needs and wants.

Incentivized

• increased participation
• ability to provide reporting to customers
• assists in incident investigation

Incentivized

• I'm not sure if Intelex was the right product for us. Due to parent company requirements, we moved forward with it.

Incentivized