AlertMedia vs. RapidSMS by Rapid Response

The AlertMedia platform helped us with several key events, including an F3 tornado near one of our sites and a police situation in a residential neighborhood near our office. With both events, the mapping features allowed us to quickly understand our associates who may be impacted/affected and follow-up with them in a timely and efficient manner.

Incentivized

• Supports multiple countries with local or short code access numbers
• Very quickly sends multimodal messages simultaneously
• Provides good feedback for message sending, including options to resend to non-responsive people
• Very good Threat Intelligence options, including immediate notifications through subscriptions, and weekly TI summaries.

• A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content.

Incentivized

Easy to use platform. App is very simple and very mobile friendly

Incentivized

Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.

Incentivized

AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.

• Efficiently notifying associates of issues affecting our sites
• Timely and efficient return to normal operations when sites have been down and are resuming operations
• Hurricane briefings

Incentivized