TrustRadius

Tongyi Qianwen (Qwen) from Alibaba Cloud vs. Moveworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Qwen
Score 0.0 out of 10
N/A
Alibaba Cloud provides Tongyi Qianwen (Qwen) model series, including the Qwen large language model (LLM); Qwen-VL, the large language vision model; Qwen-Audio, the large language audio model; Qwen-Coder, the coding model; and Qwen-Math, the mathematical model.
$0
Moveworks
Score 9.0 out of 10
N/A
Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
Pricing
Tongyi Qianwen (Qwen) from Alibaba CloudMoveworks
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
QwenMoveworks
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Tongyi Qianwen (Qwen) from Alibaba CloudMoveworks
Small Businesses

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Fin by Intercom
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Score 8.5 out of 10
Medium-sized Companies

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Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Oracle Digital Assistant
Oracle Digital Assistant
Score 7.9 out of 10
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User Ratings
Tongyi Qianwen (Qwen) from Alibaba CloudMoveworks
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Tongyi Qianwen (Qwen) from Alibaba CloudMoveworks
Likelihood to Recommend
Alibaba Cloud
No answers on this topic
ServiceNow
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Pros
Alibaba Cloud
No answers on this topic
ServiceNow
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Cons
Alibaba Cloud
No answers on this topic
ServiceNow
  • Conversations, asking users refining questions to better tailor responses
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Return on Investment
Alibaba Cloud
No answers on this topic
ServiceNow
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
ScreenShots