TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AliveChat

    Score8.9 out of 10
    N/AAliveChat is a live chat tool for websites from Houston-based WebsiteAlive.N/A

    LiveChat

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them…

    $20

    per month per user

    Pricing
    AliveChatLiveChat
    Editions & Modules
    No answers on this topic
    Starter
    $20
    per month, billed annually per user
    Team
    $41
    per month, billed annually per user
    Busniess
    $59
    per month, billed annually per user
    Enterprise
    Request Quote from Sales
    Offerings
    Pricing Offerings
    AliveChatLiveChat
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    AliveChatLiveChat
    Considered Both Products
    WebsiteAlive
    No answer on this topic
    LiveChat
    Chose LiveChat
    We only compare the utility for the business that is to say better for us at this time to address the concerns of our customer. According to this, the management will decide to brainstorm with the staff in charge of implementing or managing the chat. The personal responded and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    AliveChatLiveChat
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.0
    (43 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)