Any company who needs more monitoring and has frequent contract language changes due to negotiations with parties can utilize the Emptoris Contracts software to a greater extent. Key Business Questions that are answered on Emptoris:
More clause language.
Multiple language support
Maintenance of the contracts during the life cycle.
Bringing Legacy contracts into new system and its maintenance.
Monitoring the contract and important remainders based on contract.
Complex contract approval process due to the business complexity.
User roles and responsibilities - Privileges.
Version comparison difficulties.
Many more.. There are good amount of features on Emptoris that can be used, which improves the business process cycle times.
There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
We eventually selected Apttus because of its close ties to Salesforce and quick implementation process. We were able to get the application installed and live in just a few weeks. For our purposes, it was a much better fit for us to generate and store contracts for our company without having to force a link to procurement.
We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
We always felt we could do "two times the work, with half the people and deliver double the savings".