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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Altitude

    Score8 out of 10
    N/AAltitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software.N/A

    Dragon

    Score9 out of 10
    N/AN/AN/A
    Pricing
    AltitudeDragon
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AltitudeDragon
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    AltitudeDragon
    Contact Center Software
    Comparison of Contact Center Software features of Altitude uCI and Dragon
    Feature
    Altitude uCI
    9.7
    1 Ratings
    Dragon
    -
    Ratings
    Agent dashboard9.01 Ratings00 Ratings
    Validate callers10.01 Ratings00 Ratings
    Outbound response10.01 Ratings00 Ratings
    Call forwarding10.01 Ratings00 Ratings
    Click-to-call (CTC)9.01 Ratings00 Ratings
    Warm transfer10.01 Ratings00 Ratings
    Predictive dialing10.01 Ratings00 Ratings
    Interactive voice response10.01 Ratings00 Ratings
    REST APIs9.01 Ratings00 Ratings
    Call scripts10.01 Ratings00 Ratings
    Call tracking10.01 Ratings00 Ratings
    Multichannel integration10.01 Ratings00 Ratings
    CRM software integration9.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of Altitude uCI and Dragon
    Feature
    Altitude uCI
    9.6
    1 Ratings
    Dragon
    -
    Ratings
    Inbound call routing10.01 Ratings00 Ratings
    Omnichannel inbound routing10.01 Ratings00 Ratings
    Recording10.01 Ratings00 Ratings
    Quality management9.01 Ratings00 Ratings
    Call analytics8.01 Ratings00 Ratings
    Historical reporting10.01 Ratings00 Ratings
    Live reporting10.01 Ratings00 Ratings
    User Ratings
    AltitudeDragon
    Likelihood to Recommend
    9.0
    (1 ratings)
    -
    (0 ratings)