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Altitude uCI vs. Landis Contact Center

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Altitude

    Score8 out of 10
    N/AAltitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software.N/A

    Landis Contact Center

    N/AN/ALandis Contact Center for Microsoft Teams is an integrated CCaaS solution. It features: Live Dashboards and Call Monitoring Historical Analytics and Reporting Visual IVR Builder for Smart Call Routing Advanced Call Queues with Multiple Routing Options, Including Skills-Based Routing Live Manager Coaching: Listen, Whisper, or Barge In Live Sentiment Analysis Call Pop Integration into Agent Panel Webhooks for…

    $75

    per month per user

    Pricing
    AltitudeLandis Contact Center
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AltitudeLandis Contact Center
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Simple, user-based pricing. Contact Landis Technologies for volume discounts, using the form on the pricing page.
    More Pricing Information
    Features
    AltitudeLandis Contact Center
    Contact Center Software
    Comparison of Contact Center Software features of Altitude uCI and Landis Contact Center
    Feature
    Altitude uCI
    9.7
    1 Ratings
    Landis Contact Center
    -
    Ratings
    Agent dashboard9.01 Ratings00 Ratings
    Validate callers10.01 Ratings00 Ratings
    Outbound response10.01 Ratings00 Ratings
    Call forwarding10.01 Ratings00 Ratings
    Click-to-call (CTC)9.01 Ratings00 Ratings
    Warm transfer10.01 Ratings00 Ratings
    Predictive dialing10.01 Ratings00 Ratings
    Interactive voice response10.01 Ratings00 Ratings
    REST APIs9.01 Ratings00 Ratings
    Call scripts10.01 Ratings00 Ratings
    Call tracking10.01 Ratings00 Ratings
    Multichannel integration10.01 Ratings00 Ratings
    CRM software integration9.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of Altitude uCI and Landis Contact Center
    Feature
    Altitude uCI
    9.6
    1 Ratings
    Landis Contact Center
    -
    Ratings
    Inbound call routing10.01 Ratings00 Ratings
    Omnichannel inbound routing10.01 Ratings00 Ratings
    Recording10.01 Ratings00 Ratings
    Quality management9.01 Ratings00 Ratings
    Call analytics8.01 Ratings00 Ratings
    Historical reporting10.01 Ratings00 Ratings
    Live reporting10.01 Ratings00 Ratings
    User Ratings
    AltitudeLandis Contact Center
    Likelihood to Recommend
    9.0
    (1 ratings)
    -
    (0 ratings)