Altitude uCI vs. Nextiva Contact Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Altitude | Score8 out of 10 | N/A | Altitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software. | N/A |
 Nextiva Contact Center | Score9.7 out of 10 | N/A | Nextiva’s cloud contact center solution features voice, digital, AI-driven journey orchestration, customer engagement, workforce management, and analytics. The solution helps boost customer loyalty, enhance employee productivity, and reduce costs. | $129 per month per user |
| Altitude | Nextiva Contact Center | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Workforce Optimization (WFO) |
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| Altitude | Nextiva Contact Center | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.7 |
| Likelihood to Renew | - | 9.7 |
| Usability | - | 8.6 |
| Support Rating | - | 8.0 |