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Altova DatabaseSpy vs. BMC Helix Remedyforce

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Altova DatabaseSpy

    Score9.1 out of 10
    N/AAltova DatabaseSpy is a multi-database query, design, and conversion tool. It connects to all major databases, and aims to ease SQL editing and other tasks more affordably than single-database solutions. Features like chart generation, table browsing, data editing, SQL auto-completion, visual table design, database conversion, and more are combined to liberate data management.N/A

    BMC Helix Remedyforce

    Score8.7 out of 10
    N/ABMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management.

    $67.90

    per user/per month

    Pricing
    Altova DatabaseSpyBMC Helix Remedyforce
    Editions & Modules
    No answers on this topic
    BMC Helix Remedyforce
    $67.90
    per user/per month
    Offerings
    Pricing Offerings
    Altova DatabaseSpyBMC Helix Remedyforce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Altova DatabaseSpyBMC Helix Remedyforce
    Incident and problem management
    Comparison of Incident and problem management features of Altova DatabaseSpy and BMC Helix Remedyforce
    Feature
    Altova DatabaseSpy
    -
    Ratings
    BMC Helix Remedyforce
    7.7
    7 Ratings
    Organize and prioritize service tickets00 Ratings9.07 Ratings
    Expert directory00 Ratings6.05 Ratings
    Service restoration00 Ratings9.07 Ratings
    Self-service tools00 Ratings7.95 Ratings
    Subscription-based notifications00 Ratings6.06 Ratings
    ITSM collaboration and documentation00 Ratings8.07 Ratings
    ITSM reports and dashboards00 Ratings8.07 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Altova DatabaseSpy and BMC Helix Remedyforce
    Feature
    Altova DatabaseSpy
    -
    Ratings
    BMC Helix Remedyforce
    8.0
    7 Ratings
    Configuration mangement00 Ratings9.07 Ratings
    Asset management dashboard00 Ratings9.05 Ratings
    Policy and contract enforcement00 Ratings6.03 Ratings
    Change management
    Comparison of Change management features of Altova DatabaseSpy and BMC Helix Remedyforce
    Feature
    Altova DatabaseSpy
    -
    Ratings
    BMC Helix Remedyforce
    9.0
    7 Ratings
    Change requests repository00 Ratings9.07 Ratings
    Change calendar00 Ratings9.07 Ratings
    Service-level management00 Ratings9.07 Ratings
    User Ratings
    Altova DatabaseSpyBMC Helix Remedyforce
    Likelihood to Recommend
    9.1
    (2 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)