Amazeful vs. Zendesk Suite
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Amazeful | Score7 out of 10 | N/A | Amazeful is an online reputation management platform for local businesses. It helps companies to collect online customer reviews and be chosen by more potential clients. It is a tool to generate sales, increase trust and stand out from competitors. The platform’s reporting and analytics provide data to help businesses improve online ratings, drive traffic and optimize the customer experience. How does it work? Amazeful sends a message or an email to the user's clients… | $99 |
 Zendesk Suite | Score8.8 out of 10 | N/A | Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience. Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low. | $69 per month per agent |
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| Entry-level Setup Fee | $99 per user | Optional | ||||||||||||||
| Additional Details | Standard: $99 USD/month For businesses with a small number of contacts. Business: $149 USD/month For businesses with a large number of contacts. Professional $249 USD/month For businesses with many contacts or multiple locations. | 20% discount available with annual pricing. | ||||||||||||||
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| Incident and problem management |
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| Amazeful | Zendesk Suite | |
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| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.9 |
| Availability | - | 8.6 |
| Performance | - | 8.0 |
| Support Rating | - | 5.5 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.9 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 9.3 |