Amazon Chime vs. BlueJeans Meetings (discontinued)

Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.

Incentivized

• Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
• For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
• Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.

Incentivized

• Chat tools, video calls, on spot meeting invite[s] easy to create and use.
• Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
• UI is clean and easy to navigate around Amazon Chime.
• Ability to invite outside guests easily using Amazon Chime without any issues.

Incentivized

• Smart meeting where it automatically captures and share the important highlight of the meeting.
• Good connectivity, there are very few instances where i have faced connectivity problem.
• Easy to navigate user interface
• Can easily share my screen during a meeting, and can also record a meeting.

Incentivized

• I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
• In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.

Incentivized

• BlueJeans Meetings is not as popular in the non-business world, so your clients may have to install it before you can meet with them.
• Limited use of 25-person meeting display: it's simply not practical for smaller devices or computer screens.
• High-quality streaming options are limited by your clients' and employees' stream speeds.

Incentivized

Been using it for a long time, so familiarity with the platform helps. I have already pointed out a few things that I like about BlueJeans which I do not find in other competing platforms. HOWEVER, I do use some other platforms on occasion when I need features BlueJeans does not offer. I will not give up BlueJeans for another platform just yet. That being said, BlueJeans needs to get back to innovating, as it once did, rather than increasingly lag behind in features that are becoming more and more important in today's (and tomorrow's post-pandemic) world.

Incentivized

I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.

Incentivized

I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject

Incentivized

This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this

Incentivized

They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Incentivized

There has been some downside in terms of response but cant really fault heavily because it is expected when a large volume of users need help but there can only be so many people to assist. On the other hand the support team is very helpful in that they are willing and able to jump in your admin control panels and help host a meeting with you to troubleshoot issues or just make things go smoothly

Incentivized

It is straight forward and easy to understand

Incentivized

Well, I hear from many of my clients and other contacts that they find Microsoft Teams/Zoom much easier to use, and that they do not like BlueJeans. I disagree. First, I do not like seeing blank windows of participants who have turned off their video (and many do, given they do not wish to be seen at home, or in casual attire); however, I do use Teams or Zoom or Webex at times. I did not find it difficult to implement BlueJeans in my organization, and those who have used Teams, Webex, or Zoom say the same about these platforms.

Incentivized

Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.

Incentivized

First of all as the product origine was china , so it was little challenging for us to trust the app and after that due to reports of data breaches found is some organisation, we find it difficult to trust more so we started switching to Bluejeans due to its fantastic features special it's audio and video conferencing features enabled with Dolby technology.

Incentivized

I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts

Incentivized

• Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
• A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.

Incentivized

• Blujeans Meetings is an online communication service that works perfectly offering excellent features and functions that adapt to our needs and is more than what we normally need, it is simple to use, easy to organize and join meetings in addition to its security and speed. I like it because it offers an excellent wireless connection regardless of our internet connection quality, it works from anywhere and any device allowing you to collaborate on the go, it is very easy to share screen and start a conversation using this tool.