Amazon Chime vs. Google Meet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 5.6 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Google Meet
Score 8.1 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
Pricing
Amazon ChimeGoogle Meet
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
Offerings
Pricing Offerings
Amazon ChimeGoogle Meet
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeGoogle Meet
Considered Both Products
Amazon Chime
Chose Amazon Chime
We like the Amazon Chime versus Teams - more features and easy to use. We are able to use instant messages - create rooms and do instant training with screen sharing immediately when needed. All of our users have picked it up quickly and really like it. We quit using teams …
Chose Amazon Chime
Amazon has a very good audio and video quality. Chime's video conferencing feature works as expected there is no lag in the audio. If the internet speed is about 50 mpbs + then it works as a charm! At times the desktop can get slow but the mobile application is pretty fast as …
Chose Amazon Chime
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some …
Chose Amazon Chime
Users have a level of familarity with other market leading collaboration products.

However we selected this for the single dashboard for chat, calling, meeting and messaging specifically on phone app. There is a very simple interface with a minimum of clicks to launch the …
Chose Amazon Chime
It's slower and the user experience is much clunkier. It seems like it was developed by and for other developers, not the normal public.
Chose Amazon Chime
Better than skype for business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and …
Chose Amazon Chime
I have not tested Amazon Chime, against other market alternatives, as it is being used to meet a specific demand, which is communication with certain companies, as it is the preferred means of communication. But, it is a good tool and does not lose anything to the other tools …
Chose Amazon Chime
All the mentioned above products are better if not rated much higher with the features they have compared to Amazon Chime. Amazon Chime does not support well with google calendar and other negative features I mentioned compared to other products. Amazon Chime lacks features …
Chose Amazon Chime
We chose Amazon Chime due to better pricing, ease of implementation, and great customer support from their team. Better product overall in terms of reliability.
Chose Amazon Chime
Amazon Chime stacks up cleaner and much more intuitive to Google Hangouts Chat. In comparison to Slack, Amazon Chime is much better because Slack is not conducive to having a face-to-face conversation, much less, screen sharing. Microsoft Teams was hard to use when some of our …
Chose Amazon Chime
Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for …
Chose Amazon Chime
I believe the two products (Slack and Skype) are better suited for the situations where it is a smaller crowd. This is due to those systems being easier to chat within and collaborate in the smaller environment.
Chose Amazon Chime
Amazon Chime product stacks up pretty much equal to the other pieces of software that we have used in the past. What drives the use of the software over the others is purely preference. My team has adapted to using this software, and now it has become what they would rather …
Chose Amazon Chime
We used to use Go To Meeting/Go To Webinar for our web conferencing and AT&T Teleconferencing numbers, either separately or in conjunction with the Go To Meeting/Go To Webinar. I liked that Go To Webinar allowed people to pre-register, which gave us the opportunity to prepare. …
Chose Amazon Chime
Chime was a lot less expensive that WebEx. It was also easier to use and maintain.
Chose Amazon Chime
I would say Chime is step below Teams, but manages to get the job done. Chime is more straight forward and simplistic and meets all our basic needs for internal chat.
Chose Amazon Chime
They are all good products, but here is why we switched:

1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And …
Chose Amazon Chime
Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as …
Chose Amazon Chime
I believe Amazon Chime is better, easier to use, and had better quality video/audio
Chose Amazon Chime
AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. …
Chose Amazon Chime
I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime …
Chose Amazon Chime
High quality of audio and video, and great meeting experiences.

Chose Amazon Chime
Amazon Chime is great for call and video quality. It's pretty comparable to Zoom both in cost and capabilities. It's definitely superior to UberConference and Join.Me, both of which are not particularly reliable. I have had call quality and the screen shares freeze up. …
Chose Amazon Chime
Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Google Meet
Chose Google Meet
Slack is not capable of handling large attendees so we are using Google Meet when number of attendees are higher.
Chose Google Meet
It stands out because of its user friendly interface which is quite intuitive and simple to use and its integration with Google work space. Unlike Zoom which comes up with more advanced webinar features. Meet provides ease of use and accessibility. As compared to Microsoft …
Chose Google Meet
Zoom can be defined as a much easier , advanced and accessible version of the Google meet with multiple features such as selective chat enable , polls , emoticons , real time liveboard and calendly integration as well
Chose Google Meet
Because Meet is simple to use, you use it with weaker internet, you can quickly integrate it with your schedule and maintain a controlled meeting frequency. If you use G-suit as a whole, you have more control and integration of the tools, which makes it a lot easier, but …
Chose Google Meet
1) Comparitavely Google meet uses less amount of internet (or mobile data) as compared To Cisco Webex is the main reason for using Google Meet . 2) Moreover, participants need not to ask for permission to join even if they have left the call . They can simply do the same in …
Chose Google Meet
Google Meet provides good facilities at many situations than any other software.
Chose Google Meet

We haven't actually selected Google Meet as a replacement for the others - rather each has its own niche.
Chose Google Meet
I prefer Zoom, but Google Meet is a good alternative. Zoom is more secure and easier to manage. Zoom has more customization and I trust it more, as too many Google apps get changed without you knowing.
Chose Google Meet
Each product has its own pros and cons for example we cannot use the previously mentioned product for quick meetings because it's a bit complicated than Google hangout means so we tend to rely on each product depending on the scenario/condition that we will be facing, for …
Chose Google Meet
If I was to choose, I would go for MS Teams or Skype as it helps me to keep minutes or other notes and get back to them whenever I need. I am not a huge fan of Zoom however depends on how the organiser sets it up it allows downloading chat/minutes that I personally find very …
Chose Google Meet
Easy to use
Integration with calendar and google account
Chose Google Meet
At the time we stayed with Google Hangouts Meet as it was already integrated into our main email delivery.
Chose Google Meet
Google Meet has almost all the same features that other applications offer, basically you dot need to worry about missing features since you're at the same level. Google meet has a modern design, light application with a very easy UI.
Chose Google Meet
Google Meet stands out among other similar products in many ways, but the one way it particularly outshines all of them is the unlimited time period.
Chose Google Meet
The decision was easy to make, although Google Hangouts Meet, Skype and Zoom met the initial objective, we were inclined to choose Google Hangouts Meet because it not only does a much better job, it is easy to use, it's secure, and guarantees confidentiality in all connections, …
Chose Google Meet
Google Meet is my all-time favorite thanks to its many features and the fact that it is affordable. The software also integrates well with other Google products.
Chose Google Meet
I feel all the other options have a huge list of features. Some of them support host permission sharing, large audience, whiteboards, anonymous participants etc. But the whole point of using Google Meet is the ease of access. With no installation required, it covers almost all …
Chose Google Meet
Webex Meetings has a very old UI and also has connectivity issues most of the time. Google Hangouts Meet is free of cost and on the other hand, Webex meetings are paid and do not offer much in return. Further, it also does not have such features as google hangouts meet.
Chose Google Meet
Well we switched from Zoom because of paying issue. While Google Hangouts Meet is almost free there zoom needs extra charge to long meetings. And Zoom couldn’t meet up our common interests while meeting with foreign clients always. Performing Zoom meetings with phone isn’t …
Chose Google Meet
The price will always stand out, as it's cheaper than the other software out there for small meetings (less than 100 participants).
The connection to the servers is great as expected
The features are not really the best of Google Hangouts Meet for teaching kinesthetic learners, …
Chose Google Meet
To maintain in-depth and frequent communication, we use Google Hangouts Meet because the conversation is stable and flexible. We can achieve our goals through effective communication; communication with suppliers and purchasers is significant.
Chose Google Meet
The benefit for google hangouts meet is its seamless integration with Gmail and since most of the users have a Gmail account, it becomes a fast and reliable experience. Nevertheless, other tools have a better UI and feature list as compared to google hangouts meet. The UI for …
Chose Google Meet
Easy access to the Google Hangouts Meet service makes all the difference. Compared to other video calling services, Google Hangouts Meet is much more intuitive and easy for users to access. The only negative point is the fact that we are unable to record the meetings, which …
Features
Amazon ChimeGoogle Meet
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
Ratings
23% above category average
Google Meet
8.6
Ratings
8% above category average
High quality audio10.00 Ratings8.60 Ratings
High quality video10.00 Ratings8.00 Ratings
Low bandwidth requirements10.00 Ratings8.90 Ratings
Mobile support10.00 Ratings8.80 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
Ratings
15% above category average
Google Meet
7.8
Ratings
2% below category average
Desktop sharing10.00 Ratings7.40 Ratings
Whiteboards8.30 Ratings8.20 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.7
Ratings
16% above category average
Google Meet
7.5
Ratings
10% below category average
Calendar integration10.00 Ratings8.60 Ratings
Meeting initiation10.00 Ratings8.40 Ratings
Integrates with social media8.30 Ratings6.30 Ratings
Record meetings / events10.00 Ratings6.80 Ratings
Slideshows10.00 Ratings7.20 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
20% above category average
Google Meet
7.5
Ratings
9% below category average
Live chat10.00 Ratings8.00 Ratings
Audience polling10.00 Ratings7.60 Ratings
Q&A10.00 Ratings6.80 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
Ratings
21% above category average
Google Meet
8.5
Ratings
5% above category average
User authentication10.00 Ratings8.20 Ratings
Participant roles & permissions10.00 Ratings9.60 Ratings
Confidential attendee list10.00 Ratings7.60 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
24% above category average
Google Meet
-
Ratings
Video conferencing10.00 Ratings00 Ratings
Audio conferencing10.00 Ratings00 Ratings
Video screen sharing10.00 Ratings00 Ratings
Instant messaging10.00 Ratings00 Ratings
Best Alternatives
Amazon ChimeGoogle Meet
Small Businesses
Whereby
Whereby
Score 9.9 out of 10
Whereby
Whereby
Score 9.9 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeGoogle Meet
Likelihood to Recommend
10.0
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
8.8
(0 ratings)
9.8
(0 ratings)
User Testimonials
Amazon ChimeGoogle Meet
Likelihood to Recommend
Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
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Google Meet was a perfect video conferencing solution for us during our training sessions. The only problems encountered were due to weak signals, which sometimes required us to turn off our video. All features worked very well in tying together a team across four different time zones. I was very impressed with the tool's performance
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Pros
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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  • First off, the quality of the call is pretty good, especially when all of us are working remotely.
  • We can easily schedule our meeting in Google Calendar.
  • Sending an invitation link is easy.
  • What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account.
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Cons
  • I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
  • In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.
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  • Meet as it comes doesn't have a great way to handle large meetings.
  • I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
  • Chat box is the only way to document collaborations within the meeting.
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Likelihood to Renew
No answers on this topic
Google Hangouts Meet is easy to use and easy to access. I've experienced very few technical issues compared to other similar software options. It's a little less formal than Microsoft Teams but makes it easy to access other google items such as google drive and google docs. Meeting in hangout gives you an easy-to-use hub to not only meet for planning or team-building purposes but to easily share information that can help you with your meeting goals.
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Usability
No answers on this topic
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
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Support Rating
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
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Alternatives Considered
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
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The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
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Return on Investment
  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
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  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
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ScreenShots