Amazon Chime vs. Join.me (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 5.6 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Join.me (discontinued)
Score 9.8 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
Month
Pricing
Amazon ChimeJoin.me (discontinued)
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Offerings
Pricing Offerings
Amazon ChimeJoin.me (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeJoin.me (discontinued)
Considered Both Products
Amazon Chime
Chose Amazon Chime
We like the Amazon Chime versus Teams - more features and easy to use. We are able to use instant messages - create rooms and do instant training with screen sharing immediately when needed. All of our users have picked it up quickly and really like it. We quit using teams …
Chose Amazon Chime
Amazon has a very good audio and video quality. Chime's video conferencing feature works as expected there is no lag in the audio. If the internet speed is about 50 mpbs + then it works as a charm! At times the desktop can get slow but the mobile application is pretty fast as …
Chose Amazon Chime
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some …
Chose Amazon Chime
Users have a level of familarity with other market leading collaboration products.

However we selected this for the single dashboard for chat, calling, meeting and messaging specifically on phone app. There is a very simple interface with a minimum of clicks to launch the …
Chose Amazon Chime
It's slower and the user experience is much clunkier. It seems like it was developed by and for other developers, not the normal public.
Chose Amazon Chime
Better than skype for business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and …
Chose Amazon Chime
I have not tested Amazon Chime, against other market alternatives, as it is being used to meet a specific demand, which is communication with certain companies, as it is the preferred means of communication. But, it is a good tool and does not lose anything to the other tools …
Chose Amazon Chime
All the mentioned above products are better if not rated much higher with the features they have compared to Amazon Chime. Amazon Chime does not support well with google calendar and other negative features I mentioned compared to other products. Amazon Chime lacks features …
Chose Amazon Chime
We chose Amazon Chime due to better pricing, ease of implementation, and great customer support from their team. Better product overall in terms of reliability.
Chose Amazon Chime
Amazon Chime stacks up cleaner and much more intuitive to Google Hangouts Chat. In comparison to Slack, Amazon Chime is much better because Slack is not conducive to having a face-to-face conversation, much less, screen sharing. Microsoft Teams was hard to use when some of our …
Chose Amazon Chime
Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for …
Chose Amazon Chime
I believe the two products (Slack and Skype) are better suited for the situations where it is a smaller crowd. This is due to those systems being easier to chat within and collaborate in the smaller environment.
Chose Amazon Chime
Amazon Chime product stacks up pretty much equal to the other pieces of software that we have used in the past. What drives the use of the software over the others is purely preference. My team has adapted to using this software, and now it has become what they would rather …
Chose Amazon Chime
We used to use Go To Meeting/Go To Webinar for our web conferencing and AT&T Teleconferencing numbers, either separately or in conjunction with the Go To Meeting/Go To Webinar. I liked that Go To Webinar allowed people to pre-register, which gave us the opportunity to prepare. …
Chose Amazon Chime
Chime was a lot less expensive that WebEx. It was also easier to use and maintain.
Chose Amazon Chime
I would say Chime is step below Teams, but manages to get the job done. Chime is more straight forward and simplistic and meets all our basic needs for internal chat.
Chose Amazon Chime
They are all good products, but here is why we switched:

1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And …
Chose Amazon Chime
Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as …
Chose Amazon Chime
I believe Amazon Chime is better, easier to use, and had better quality video/audio
Chose Amazon Chime
AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. …
Chose Amazon Chime
I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime …
Chose Amazon Chime
High quality of audio and video, and great meeting experiences.

Chose Amazon Chime
Amazon Chime is great for call and video quality. It's pretty comparable to Zoom both in cost and capabilities. It's definitely superior to UberConference and Join.Me, both of which are not particularly reliable. I have had call quality and the screen shares freeze up. …
Chose Amazon Chime
Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Join.me (discontinued)
Chose Join.me (discontinued)
Join.me was the cream of the crop. Free accounts are offered by others in an effort to emulate the success of Join.me.
Chose Join.me (discontinued)
We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we …
Chose Join.me (discontinued)
One reason why Join.me stands out is that it is very affordable with no compromises when it comes to capabilities. It offers powerful features and makes web conferencing as well as collaboration at the work place seamless. In addition, using Join.me is easy and as long as the …
Chose Join.me (discontinued)
We selected Google Meet because we didn't necessarily need the unique URL or a dedicated app for screen sharing. We found that Google Meet was sufficient in getting everything we need for our team meetings, as well as meetings with the clients.
Chose Join.me (discontinued)
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money …
Chose Join.me (discontinued)
Honestly it is one of 3 that I use on a daily basis depending on what my clients prefer or use. But it is my favorite because of the ease of use and its calendaring and reminder abilities that is prefer it above others and recommend it when possible. Maybe the others do these …
Chose Join.me (discontinued)
Microsoft Teams, Zoom, and Google Meet are better and I prefer them over Join.me. It is a good cheap alternative.
Chose Join.me (discontinued)
We used Join.me as our web conferencing tool before switching over to Google Meet. Using the Google suite of products made Google Meet the easier choice.
Chose Join.me (discontinued)
[LogMeIn] is better remotely controlling computers and chatting but Join.me is better for meeting purposes. It also allows you to interact with your calendar. The two products are great with features to satisfy all. [LogMeIn] however is a lot more expensive for small …
Chose Join.me (discontinued)
Join.me has many shortcomings when it comes to comparison with Webex. I believe Webex is by far the best however there is a small piece of the of the market for Join.me. Join.me was too late to the game and lacks in features on top of it.
Chose Join.me (discontinued)
We started using Teams to communicate at first. But sometimes we had issues with it connecting to the server. Also installing it seemed to have issues from time to time. We had a really hard time working with Microsoft technical support. We had to put in several tickets before …
Chose Join.me (discontinued)
Join.me works well for all our issues, so we have had no need to use another solution.
Chose Join.me (discontinued)
They both have their good and bad things but to me Join.me feels like there's less steps to get things done. Zoom is more robust but I'm also paying a lot more for it and it can be cumbersome at times to set up meetings. I've had far more issues using Zoom than Join.me.
Chose Join.me (discontinued)
Join.Me was a legacy subscription that carried over, there was no longer a need or desire to use Join.Me when everyone is so accustomed to Teams.
Chose Join.me (discontinued)
It is a fundamental tool in today's world of work. Join.me is very simple to use and compatible with all devices. Also, it is a stable platform with a good price.
Chose Join.me (discontinued)
I have been a Skype user for over 10 years and while it has its pros, I think Join.me provides ease of use that cannot be found on Skype or Zoom. Basecamp is more of a project management tool but it has some video conferencing features that can be used. If I was to rate these …
Chose Join.me (discontinued)
Join.me is a fabulous application that can streams lively. We are highly obsessed with its live conversation feature which is best rather than other alternatives such as Zoom or Skype. There is no need to gather the employee in meeting rooms. We can deal with the whole world by …
Chose Join.me (discontinued)
With the exception of stability on cellular data, I feel Join.Me outperforms Zoom or Teams in ease of use and a robust feature selection that is extremely user-friendly and easy to pick up. The recording feature makes your call recording available quickly and you can easily …
Chose Join.me (discontinued)
A bit pricer but gets the job done.
Chose Join.me (discontinued)
Join.me is less integrated with your email and schedule, but is way more user friendly. Skype is good internally, but is nowhere as effective with client facing communication. From a quality standpoint, Join.me compares well against their competitors. I have never had issues …
Chose Join.me (discontinued)
Screen sharing and visibility work particularly well with Join.me, we haven't encountered any interruptions during our exchanges or any difficulties that would require technical support.
Chose Join.me (discontinued)
I haven't used any other software here that is similar to join.me. I know one software that management has been talking about using for a free trial was GoToMeeting which is under the same umbrella company.
Chose Join.me (discontinued)
Compared to Adobe Connect, Join.me is very easy to install and rollout across the organization. Companies of any size can adopt this application for easy and effective conference calls, impromptu meetings and recording sessions. Cost-wise, it was easy to justify the purchase as …
Chose Join.me (discontinued)
Join.me may be more reliable in my eyes. However, because of how Skype is adopted company-wide and across many clients, I do not think it competes in this market. It requires more exposure and easier integration with Outlook.
Features
Amazon ChimeJoin.me (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
Ratings
23% above category average
Join.me (discontinued)
7.8
Ratings
2% below category average
High quality audio10.00 Ratings8.50 Ratings
High quality video10.00 Ratings8.20 Ratings
Low bandwidth requirements10.00 Ratings7.00 Ratings
Mobile support10.00 Ratings7.30 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
Ratings
15% above category average
Join.me (discontinued)
7.9
Ratings
0% below category average
Desktop sharing10.00 Ratings8.50 Ratings
Whiteboards8.30 Ratings7.40 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.7
Ratings
16% above category average
Join.me (discontinued)
8.0
Ratings
4% below category average
Calendar integration10.00 Ratings8.50 Ratings
Meeting initiation10.00 Ratings8.40 Ratings
Integrates with social media8.30 Ratings7.10 Ratings
Record meetings / events10.00 Ratings8.00 Ratings
Slideshows10.00 Ratings8.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
20% above category average
Join.me (discontinued)
8.1
Ratings
1% below category average
Live chat10.00 Ratings8.70 Ratings
Audience polling10.00 Ratings7.70 Ratings
Q&A10.00 Ratings7.80 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
Ratings
21% above category average
Join.me (discontinued)
8.3
Ratings
2% above category average
User authentication10.00 Ratings8.20 Ratings
Participant roles & permissions10.00 Ratings8.20 Ratings
Confidential attendee list10.00 Ratings8.40 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
24% above category average
Join.me (discontinued)
-
Ratings
Video conferencing10.00 Ratings00 Ratings
Audio conferencing10.00 Ratings00 Ratings
Video screen sharing10.00 Ratings00 Ratings
Instant messaging10.00 Ratings00 Ratings
Best Alternatives
Amazon ChimeJoin.me (discontinued)
Small Businesses
Whereby
Whereby
Score 9.9 out of 10
Whereby
Whereby
Score 9.9 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeJoin.me (discontinued)
Likelihood to Recommend
10.0
(0 ratings)
7.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.8
(0 ratings)
8.8
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Amazon ChimeJoin.me (discontinued)
Likelihood to Recommend
Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
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If you're on a bit of a budget the pricing for Join.me definitely makes it an easy choice. We were able to download it and get it up and running for free on a few of my teammates PCs that needed assistance with some computer setup. It can be a little confusing to access some of the features at first but once you get the hang of it it's pretty easy to use. Wouldn't necessarily recommend it for extremely large meetings, but it's excellent for smaller groups.
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Pros
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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  • Join.me has provided us many features that made it possible for us to communicate.
  • Another plus point is its staff which is pretty good ‘professional and highly supportive and is always there for help.
  • We can also connect with people outside our region and with its advanced functionality we have found it as the best audio conference software than any other software of its type.
  • it has made our audio meeting experience very effective.
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Cons
  • I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
  • In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.
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  • In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network.
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Likelihood to Renew
No answers on this topic
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
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Usability
No answers on this topic
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
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Support Rating
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
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Implementation Rating
No answers on this topic
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
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Alternatives Considered
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
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We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we have found much less utility since we use Zoom which is affordable, provides a more robust and cohesive user experience, and now also provides remote access when granted.
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Return on Investment
  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
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  • We have been able to beat the learning curve as Join.me is almost self explanatory to most of our team.
  • The cost per user ratio can feel a bit expensive but for the speed and convenience we feel it was the right investment
  • The biggest ROI is time, being able to go from email to meeting in a few clicks makes Join.me feel natural and not just another "video conferencing" tool that we use.
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ScreenShots