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Amazon Chime vs. Twilio

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Amazon Chime

75 Reviews and Ratings

Twilio

218 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score5.6 out of 10
    		N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Twilio

    Score7.1 out of 10
    		N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Pricing
    Amazon ChimeTwilio
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    Offerings
    Pricing Offerings
    Amazon ChimeTwilio
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details*up to $15.00 per user per month1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access.
    More Pricing Information
    Features
    Amazon ChimeTwilio
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Twilio
    Feature
    Amazon Chime
    10.0
    26 Ratings
    Twilio
    -
    Ratings
    High quality audio10.026 Ratings00 Ratings
    High quality video10.026 Ratings00 Ratings
    Low bandwidth requirements10.021 Ratings00 Ratings
    Mobile support10.021 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Twilio
    Feature
    Amazon Chime
    9.2
    25 Ratings
    Twilio
    -
    Ratings
    Desktop sharing10.025 Ratings00 Ratings
    Whiteboards8.311 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Twilio
    Feature
    Amazon Chime
    9.7
    25 Ratings
    Twilio
    -
    Ratings
    Calendar integration10.022 Ratings00 Ratings
    Meeting initiation10.024 Ratings00 Ratings
    Integrates with social media8.39 Ratings00 Ratings
    Record meetings / events10.023 Ratings00 Ratings
    Slideshows10.021 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Twilio
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Twilio
    -
    Ratings
    Live chat10.022 Ratings00 Ratings
    Audience polling10.010 Ratings00 Ratings
    Q&A10.012 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Twilio
    Feature
    Amazon Chime
    10.0
    22 Ratings
    Twilio
    -
    Ratings
    User authentication10.018 Ratings00 Ratings
    Participant roles & permissions10.021 Ratings00 Ratings
    Confidential attendee list10.016 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Twilio
    Feature
    Amazon Chime
    10.0
    1 Ratings
    Twilio
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    User Ratings
    Amazon ChimeTwilio
    Likelihood to Recommend
    10.0
    (27 ratings)
    6.8
    (78 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (23 ratings)
    Support Rating
    8.8
    (9 ratings)
    5.7
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)