Amazon CloudSearch vs. Inbenta Enterprise Search
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Amazon CloudSearch | Score9 out of 10 | N/A | Amazon CloudSearch is enterprise search as a service, from Amazon Web Services. | N/A |
 Inbenta Enterprise Search | Score8 out of 10 | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
| Amazon CloudSearch | Inbenta Enterprise Search | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Amazon CloudSearch | Inbenta Enterprise Search | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 8.0 |