Amazon CloudSearch vs. Searchspring

Amazon Cloudsearch can be suitable for some queries that require fast data. For example, in our case, we used CloudSearch, in a tool called Global Search. That will search everything like names, emails and a lot of stuff in our application. If you want fast data and you have a simple query, Global Search isn't appropriate for you.

Incentivized

SearchSpring has improved our conversion rate on our website in just the few weeks we've had them on the site. It is obvious that the improvements will continue over time with the incremental increases in traffic every week.

Incentivized

• Really fast queries
• Good Reporting
• Reduce the cost of the server

Incentivized

• Customize search results pages - ability to add banners or other visual creative for search results pages based on specific queries.
• Easily badge products - set thumbnail badges to show specific messages on search results pages; allows for easy identification of items on sale, featured items, or items that may be eligible for free shipping.
• Easily merchandise search results pages - can be done on a per-query basis.

Incentivized

• Can take some time to implement
• The initial configuration can be tricky
• Takes some time to update the values

Incentivized

• Would like to see 4-Tell and Search Spring in one dashboard.
• Dream: Using customer demographic data plus past purchases plus browsing history to recommend products (machine learning), ability to easily manually connect specific products that the algorithm may not catch, for example, earrings and necklaces in the same style, accessory type products, etc. We would want this to work so that relating a product to another automatically works in reverse (currently it has to be done for both items).
• Ability to create custom landing page results that do not show "search results for ____" at the top
• A/B testing
• Exempting campaigns from global rules/banners.
• Advanced facet ordering logic.
• Advanced/dynamic facet labeling.

Incentivized

We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.

Incentivized

I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations that can be tricky.

Incentivized

We reviewed multiple providers 5 years ago before making the switch to Search Spring. While I can't recall the providers we reviewed we have been very happy with Search Spring. We appreciate the transparency to their product roadmap and their acquisition of 4-Tell to improve their product recommendations engine.

Incentivized

• Positive Point - Reduced the server load
• Negative point - Not suitable for all queries
• Negative Point - Time to implement this feature

Incentivized

• We lost CVR when we first moved to Nextopia, however we have steadily recovered this over time

Incentivized