Amazon Cognito vs. PingOne from Ping Identity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Cognito
Score 6.0 out of 10
N/A
Amazon Cognito is a mobile identity product that allows users to add user sign-up and sign-in to mobile and web apps, and authenticate users through social identity providers.
$0.01
Per MAU
PingOne from Ping Identity
Score 5.4 out of 10
N/A
The PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning. The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT environments, it can be…
$20,000
per year
Pricing
Amazon CognitoPingOne from Ping Identity
Editions & Modules
Starting Price
$0.01
Per MAU
Essential
$20,000
per year
Plus
$40,000
per year
Premium
Contact Sales
Offerings
Pricing Offerings
Amazon CognitoPingOne from Ping Identity
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry PingOne for Customers for free. Sign up for a free 30-day trial of PingOne for customers.
More Pricing Information
Community Pulse
Amazon CognitoPingOne from Ping Identity
Features
Amazon CognitoPingOne from Ping Identity
Identity Management
Comparison of Identity Management features of Product A and Product B
Amazon Cognito
-
Ratings
PingOne from Ping Identity
6.5
Ratings
22% below category average
ID-Management Access Control00 Ratings8.80 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.90 Ratings
Multi-Factor Authentication00 Ratings9.90 Ratings
Password Management00 Ratings8.80 Ratings
Account Provisioning and De-provisioning00 Ratings1.60 Ratings
ID Management Workflow Automation00 Ratings2.30 Ratings
ID Risk Management00 Ratings4.30 Ratings
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Amazon CognitoPingOne from Ping Identity
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User Ratings
Amazon CognitoPingOne from Ping Identity
Likelihood to Recommend
8.0
(0 ratings)
7.9
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
7.0
(0 ratings)
8.6
(0 ratings)
User Testimonials
Amazon CognitoPingOne from Ping Identity
Likelihood to Recommend
Well Suited
  1. B2C mobile and web apps with a high number of users.
  2. Cheaper and cost-effective.
  3. If the other pieces of the infra are already using AWS services like Lambda, S3, Pinpoint, etc.
Not Suited For:
  1. Advanced use-cases (Biometrics based authentication) Email, and other MFA channels.
  2. For any use-cases needing SCIM.
  3. Customized flows of SSO, and MFA will need a layer on Lambda and other AWS services.
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The products we're using work well and are reliable. We've had very few outages, and when we have, their support team has been highly responsive and addressed the issues quickly. They are very customer focused and have been great partners throughout the relationship. I'm looking to adopt more of their technologies over the coming year.
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Pros
  • Strong integration with React.js and client-side applications
  • Easy to bridge Cognito identities with the rest of the AWS ecosystem
  • Easy to store user profile data directly in Cognito rather than having to build additional services/endpoints
  • Easy integration with AWS Lambda to extend and add sophistication to the service
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  • PingFederate is feature-rich, and quickly updated with the latest standards and profiles. This gives us more tools to apply identity standards to modern business challenges.
  • PingFederate and PingCentral were also easy to deploy within docker containers and weave into an infra-as-code deployment, keeping operational overhead low.
  • PingID has an array of supported authenticators for nearly every use case, and early FIDO2 support has us looking into moving to passwordless much more quickly than I had anticipated.
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Cons
  • SCIM implementation is not present.
  • B2B SaaS use-cases are very hard to configure. More suitable or B2C use-cases.
  • Needs more recipes, plugins, SDK's.
  • 2FA with Email as an OTP channel is not supported.
  • 2 FA using biometrics is not available; can be customised using lambda.
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  • I believe it is very secure & not sure if it needs any improvement as such
  • Only suggestion would be it should not ask users to re-confirm if the session is still active
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Usability
All the features AWS Cognito offers gives the user the options they need without making it too complicated. Your customers will be happy. On the administration site usability is also great. After a small learning curve, you can setup Cognito for your usage
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Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
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Support Rating
AWS Support overall is poor. Your main resources are trainings and the docs, and the docs can be very confusing. Using Cognito well involves having a developer learn it deeply and help support your team in understanding it. That said, Cognito's competitors also have dismal support and even worse documentation, so while this isn't a strength for Cognito it may still be the frontrunner here.
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For our enterprise, they've assigned a customer success manager to ensure our needs are being addressed, and that person is top notch in knowing our priorities, enhancement requests, and open cases. Every time we've needed to engage support for a problem or a how-to question, they've been highly responsive and followed up with us to ensure the case was completely resolved. Their support personnel are highly skilled and trained. This is a very customer-centric company.
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Alternatives Considered
They are ideal tools to create a secure and unique login experience for our applications. Thanks to its API authorization, Amazon Cognito ensures connections to applications that are secure.It is easy to use and provides easy access to files and applications that you need to complete your goal.
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We tested PingOne but our security team was not happy with it (because of cloud exposure). We tested PingId as well but our security team was not happy with it (because of cloud exposure). We [spent] some time on PingDataGovernance but so far we don't have any use case for this product. We started exploration for PingDataSync (to synchronize two different LDAP directories), [and] so far it looks promising.
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Return on Investment
  • Amazon Cognito has had a positive impact on our business by allowing us to develop services that require user sign-up and sign-in more rapidly. Not only do we not need to build or maintain these features, but Cognito's implementation is also better than what we would be justified in building ourselves.
  • Amazon Cognito makes user management easy. This reduces the time we have to spend supporting users. Non-technical product managers can even use the AWS Console to manage users without requiring support from developers.
  • Amazon Cognito is likely more secure than what would be built in-house; a portion of our attack surface is now managed by Amazon.
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  • it is positive with saving the cost
  • some drawback with aging solution
  • directory is solid and provide lots of cost saving
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