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Amazon Lex vs. Azure AI Bot Service

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Lex

    Score7.5 out of 10
    N/AAWS provides Amazon Lex, a chatbot building technology.

    $0

    Per Speech Request

    Azure AI Bot Service

    Score9.1 out of 10
    N/AMicrosoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A
    Pricing
    Amazon LexAzure AI Bot Service
    Editions & Modules
    Request and Response
    $0.004
    Per Speech Request
    Stream Conversation
    $0.0065
    Per Speech Interval
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon LexAzure AI Bot Service
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Amazon LexAzure AI Bot Service
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Microsoft
    Chose Azure AI Bot Service
    Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language.
    Lex is very limited with integration with standard hardware and network configurations.
    Lex has performance issues and was too slow to meet near real-time …
    Incentivized
    Chose Azure AI Bot Service
    Better integration, wide language support, advance analytics, speech recognition etc.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Amazon LexAzure AI Bot Service
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.8
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    8.8
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.8
    (4 ratings)