AWS provides Amazon Lex, a chatbot building technology.
$0
Per Speech Request
Microsoft 365 Copilot
Score 8.8 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
Pricing
Amazon Lex
Microsoft 365 Copilot
Editions & Modules
Request and Response
$0.004
Per Speech Request
Stream Conversation
$0.0065
Per Speech Interval
Microsoft Copilot
$31.50
per month per user
Offerings
Pricing Offerings
Amazon Lex
Microsoft 365 Copilot
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Pricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Community Pulse
Amazon Lex
Microsoft 365 Copilot
Considered Both Products
Amazon Lex
No answer on this topic
Microsoft 365 Copilot
Verified User
Anonymous
Chose Microsoft 365 Copilot
We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
I love Bing Copilot because it is integrated to Bing, I can have the answers easily using my phone or my laptop. The answers show the links just in case one needs to have further information about a topic, and somehow the tool feels friendlier than the other tools such as …
All data remains within the company, in the tenant. Customer data must never be leaked to an unprotected environment, not even targeted customer issues. That's why Copilot is much better suited for this.Copilot is also a Microsoft product, and its integration with all other …
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI. I think Microsoft is way behind and Microsoft …
they work beautifully in their own ecosystems. since my organization mostly uses Microsoft products, Microsoft Copilot is user to navigate compared to gemini
Microsoft Copilot is a serious competitor to ChatGPT in the corporate world, due to its heavy and well implemented integration across the Microsoft 365 suite. It produces comparable results, but provides data security, controls, customisation and options that ChatGPT can't …
Copilot is dominates ChatGPT in business related capabilities, like the listed below: - Email content recommendation making it more professional and in business language - Copilot creates more accurate and better looking custom images per my instructions
Since we use Microsoft 365 apps in our day-to-day work, we didn't have to choose Copilot over any other AI. It just came with the subscription. However, I would still use it over ChatGPT because Copilot is integrated with all the major Microsoft apps that we use. We dont need …
I find that ChatGPT offers better image quality than Copilot, and creating custom GPTs in ChatGPT feels more intuitive than generating agents in Copilot Studio. However, Copilot provides more reliable sources for research compared to ChatGPT, which sometimes returns …
If you wish to quickly deploy multilingual chatbots without having to worry about infrastructure and model training, go for Amazon Lex. It is one of the best general-purpose conversational AI solutions in the market. The cherry on the cake is that it also seamlessly integrates with other AWS services, so you would be good there. Performance monitoring is very easy with AWS. It has support for both text and integration. If you are not a pro-NLP expert, Amazon Lex will make your job really easy.
In my experience, if you're using within the Microsoft office suite, it has the best integration. The usability is great and the user has to put little effort to get a task done. On the other hand, in my experience, coding within Visual Code is unreliable and the results are not consistent. You can't use with different programming languages and ask for complex tasks. Pitty because I think the VS integration is great.
Like all other AI systems, Copilot suffers from hallucinations. You have to be very careful with the output it generates. It could be completely wrong. It needs to be checked and rechecked to see if it is correct.
Copilot sometimes struggles to formulate accurate responses to complex queries. It will either provide an incomplete response or generate a response that would be completely wrong.
Right now, I am unable to customize Copilot for my specific needs. Hopefully, in future versions of the AI, this will be taken care of.
Easy to deploy and very easy to integrate with other AWS services. Automating simple tasks is also very easy with Amazon Lex. We never had NLP experts in our team, but we were still able to deploy chatbots for our support functions with minimal issues. Native integration with other AWS services like S3 and Lambda has been of paramount importance.
It's integrated well across the Microsoft 365 suite of applications, without getting in the way, and providing useful tools. Some of the integrations need development, e.g. the Outlook add on is quite basic, and the excel and powerpoint ones can't do much yet. The implementation in Teams is really fantastic, significantly improving the experience of recording, transcription, and summarising meetings and action points.
Community support for Amazon Lex is good. Also, since it is an AWS service, the support has a similar standard as other AWS services. We have had a couple of instances of our bots weren't able to interact with our web apps. We reached out to the support team, and they were able to resolve our issue in no time. The documentation from the Amazon Lex team also makes creating chatbots a breeze.
We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
Service desk employees resolve some tickets much faster thanks to Copilot support. This percentage, according to current knowledge, is between 20% and 30%.
For administrators, creating scripts and automations with Copilot support saves them a significant amount of time. This currently stands at between 20% and 40%.
If you don't give the copilot proper instructions, you'll also get answers that aren't valuable. You do need some knowledge or training to get the right answers from the copilot.
