Amazon Lex vs. Piper the AI SDR by Qualified

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Lex
Score 7.5 out of 10
N/A
AWS provides Amazon Lex, a chatbot building technology.
$0
Per Speech Request
Piper the AI SDR by Qualified
Score 9.2 out of 10
N/A
The Qualified product suite automatically identifies, engages, and converts website visitors into pipeline. Piper the AI SDR Agent engages these buyers around the clock with live chat, answers questions, to convert prospects into pipeline.N/A
Pricing
Amazon LexPiper the AI SDR by Qualified
Editions & Modules
Request and Response
$0.004
Per Speech Request
Stream Conversation
$0.0065
Per Speech Interval
No answers on this topic
Offerings
Pricing Offerings
Amazon LexPiper the AI SDR by Qualified
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon LexPiper the AI SDR by Qualified
Considered Both Products
Amazon Lex

No answer on this topic

Piper the AI SDR by Qualified
Chose Piper the AI SDR by Qualified
We chose Qualified over their competitors because of our interactions with their team and the product. Their team made it feel like this was a partnership and that we weren't just some other customer. Implementation was fast and the tool is very user-friendly. Their customer …
Chose Piper the AI SDR by Qualified
Qualified is highly competitive to help us create the contextual chat solution on our site to identify users by company, by status in our CRM to give each one unique experiences as well as the ability to interact with our online visitors. Through integrations, you also help us …
Chose Piper the AI SDR by Qualified
Salesforce integration can be a key differentiator here if you're already using Salesforce.com in your organization.
Chose Piper the AI SDR by Qualified
Qualified provides exceptional customer service. He is constantly eager and able to answer all the issues raised, he also offers excellent subscription prices, he is useful for organizing meetings in the sales area, discussions with VIP clients directly from our website.
Chose Piper the AI SDR by Qualified
This is my first time using a service like Qualified.
Chose Piper the AI SDR by Qualified
As Drift made a massive sweep into the SMB B2B space with their splash into Conversational Marketing they were tapping into a very large ocean (with plenty of competitors). Qualified came into the B2B space targeting large/enterprise SDR teams leveraging Salesforce. Intercom …
Chose Piper the AI SDR by Qualified
Qualified has a lot more capabilities. Drift was a great chatbot product that has really good features for a traditional B2B webpage chatbot. However, the traditional chatbot will route the leads through the marketing automation system, CRM system, and then send the leads to …
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Amazon LexPiper the AI SDR by Qualified
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Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Conversica
Conversica
Score 9.9 out of 10
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Conversica
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Score 9.9 out of 10
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Score 9.9 out of 10
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User Ratings
Amazon LexPiper the AI SDR by Qualified
Likelihood to Recommend
8.0
(0 ratings)
9.2
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Amazon LexPiper the AI SDR by Qualified
Likelihood to Recommend
If you wish to quickly deploy multilingual chatbots without having to worry about infrastructure and model training, go for Amazon Lex. It is one of the best general-purpose conversational AI solutions in the market. The cherry on the cake is that it also seamlessly integrates with other AWS services, so you would be good there. Performance monitoring is very easy with AWS. It has support for both text and integration. If you are not a pro-NLP expert, Amazon Lex will make your job really easy.
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Qualified is adaptable in routing and informs designated visitors and agents as soon as they arrive at your site.
Qualified is great for requesting notifications via Slack, Microsoft Teams, Qualified Mobile, or email.
Qualified enables pop-up chat to improve channeling and meet VIP buyers instantly, right on our website.
Qualified permits are broadcast live and segments for everyone to see on our website, allowing our agents to easily prioritize VIPs. Qualified and perfect for categorizing visitors based on criteria like target accounts, company size, or industry.
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Pros
No answers on this topic
  • Good insight into what product the prospect is interested in
  • Engage the prospect when they are at the researching phase and form a human connection
  • Know when prospects that you are actively targeting are on the website and use that in messaging
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Cons
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  • I wish Qualified would be able to filter good/bad contacts on the site.
  • I wish Qualified filtered out our employees on the site.
  • Qualified is organized well and user friendly, there isn't much to complain about!
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Usability
Easy to deploy and very easy to integrate with other AWS services. Automating simple tasks is also very easy with Amazon Lex. We never had NLP experts in our team, but we were still able to deploy chatbots for our support functions with minimal issues. Native integration with other AWS services like S3 and Lambda has been of paramount importance.
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No answers on this topic
Support Rating
Community support for Amazon Lex is good. Also, since it is an AWS service, the support has a similar standard as other AWS services. We have had a couple of instances of our bots weren't able to interact with our web apps. We reached out to the support team, and they were able to resolve our issue in no time. The documentation from the Amazon Lex team also makes creating chatbots a breeze.
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Alternatives Considered
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We chose Qualified over their competitors because of our interactions with their team and the product. Their team made it feel like this was a partnership and that we weren't just some other customer. Implementation was fast and the tool is very user-friendly. Their customer support is next level and we really appreciate that. All in all, we love their implementation time and great service
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Return on Investment
  • Support satisfaction has increased
  • Time to resolve customer concerns has seen a major improvement
  • Amazon Lex can quickly automate repetitive simple tasks for us
  • Our organization has built NLP capability without having to hire language experts/linguists
  • Since the integration with AWS services is natively supported, our existing DevOps team can manage our Amazon Lex deployment
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  • The investment done on this tool is very well returned with much expected results.
  • Because of less human intervention, lots of work is done by chatbox with quick outputs.
  • Using the tool of websites helped to gain more customers or followers.
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ScreenShots

Piper the AI SDR by Qualified Screenshots

Screenshot of Meet with qualified leads right on your website. Use live chat, voice-calls, and bots to sell smarter.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of Engage qualified prospects in real-time, high-fidelity sales conversations with live chat and voice calls.Screenshot of Use Chat Bots to engage visitors, capture leads, ask qualification questions, and book sales meetings.