Amazon Pinpoint vs. Firebase Crashlytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pinpoint
Score 8.0 out of 10
N/A
Amazon Pinpoint (formerly Amazon Mobile Analytics) allows users to measure app usage and app revenue. It tracks key metrics like new vs. returning users, app revenue, user retention, and in-app behavior/events. The goal is to enable users to make data-driven decisions to increase engagement and monetization for their app(s). Users can view key charts in the console and automatically export app event data to Amazon S3 and Amazon Redshift to run custom analysis. Amazon Pinpoint is free up to…N/A
Firebase Crashlytics
Score 9.6 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
Pricing
Amazon PinpointFirebase Crashlytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PinpointFirebase Crashlytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon PinpointFirebase Crashlytics
Considered Both Products
Amazon Pinpoint
Chose Amazon Pinpoint
Amazon Pinpoint is way easier to use than Adobe Campaign and cheaper than Salesforce. Great solution with easy AWS integration for a non-beatable price. When you think about the integration that you need to use with a third-party application and all the backend software …
Firebase Crashlytics
Chose Firebase Crashlytics
Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
Chose Firebase Crashlytics
As mentioned previously, the only realistic competitor to Crashlytics is Instabug (backed by Y Combinator in the W16 class). While Crashlytics is focused on actual crashes, Instabug's main innovation is in collecting feedback from users for non-crash bugs. While non-crash bugs …
Chose Firebase Crashlytics
Based on what our developers have told me, Crashlytics is better than anything else out there. I personally have worked with Flurry for event and crash monitoring, and my experience was terrible. I know some project teams have tried some alternatives in the space that I don't …
Chose Firebase Crashlytics
BuddyBuild's crash reporting tool is a far cry from Crashlytics, and the interface is also not nearly as good.
Chose Firebase Crashlytics
Compared it with Crittercism on a Xamarin project a while back and on that platform, Crittercism was the best.
But on Android, Crashlytics is just a lot better in providing good stack traces and having a useful analytics console. It's pretty much the defacto standard on …
Best Alternatives
Amazon PinpointFirebase Crashlytics
Small Businesses
Firebase Crashlytics
Firebase Crashlytics
Score 9.6 out of 10
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Firebase Crashlytics
Firebase Crashlytics
Score 9.6 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Enterprises
Firebase Crashlytics
Firebase Crashlytics
Score 9.6 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PinpointFirebase Crashlytics
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Amazon PinpointFirebase Crashlytics
Likelihood to Recommend
If you are utilizing mobile push, email, or SMS for marketing reasons, Amazon Pinpoint is amazing. If you are utilizing Amazon Elastic Compute Cloud as your backend system, then the support all can come from one place, which makes troubleshooting easier. We use Amazon Pinpoint in order to send billions of emails. Most notable is the use for password reset.
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Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
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Pros
  • Text messaging
  • Lambda integration
  • Marketing
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  • It has a great reporting interface to monitor crashes and affected users.
  • Setting up breadcrumbs to provide better insights around crashes is simple.
  • Easy for a non-developer like myself to jump in and figure out things quickly.
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Cons
  • Re-subscription
  • Clearer daily reporting
  • Better opt out
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  • Improve the SDK installation documentation
  • Simplify the migration from Fabric.io to Firebase
  • Improve the UI, currently it feels fairly old & clunky
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Likelihood to Renew
No answers on this topic
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
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Usability
No answers on this topic
It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
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Alternatives Considered
Amazon Pinpoint is way easier to use than Adobe Campaign and cheaper than Salesforce. Great solution with easy AWS integration for a non-beatable price. When you think about the integration that you need to use with a third-party application and all the backend software installs, you can see why being able to use the AWS API to make calls to Amazon Pinpoint directly would be a way more feasible solution if you're using Amazon Elastic Compute Cloud already.
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Compared it with Crittercism on a Xamarin project a while back and on that platform, Crittercism was the best. But on Android, Crashlytics is just a lot better in providing good stack traces and having a useful analytics console. It's pretty much the defacto standard on Android...everyone uses Crashlytics. It's even more common to use Crashlytics and the Firebase crash tracking; Firebase does track ANR's a lot better though.
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Return on Investment
  • Faster deliverability
  • Lack of integration with third-party software
  • Well-documented and great support
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  • It has help me in improving my app stability and has helped a lot in improving the UI.
  • Also, sometimes its quite interesting to understand the app usage, and it helps us in making better decisions.
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ScreenShots