Amazon Polly vs. Google Cloud Speech-to-Text

Google Cloud Speech-to-Text

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amazon Polly	Score 10.0 out of 10	N/A	Amazon Polly turns text into lifelike speech, allowing users to create applications that talk, and build new categories of speech-enabled products. Polly's Text-to-Speech (TTS) service uses deep learning technologies to synthesize natural sounding human speech. With dozens of lifelike voices across a broad set of languages, users can build speech-enabled applications that work in different countries.	$4 Per Request
Google Cloud Speech-to-Text	Score 8.3 out of 10	N/A	Speech-to-Text on Google Cloud is a tool used to convert speech into text using an API powered by Google’s AI technologies. The vendor states users can transcribe content in real time or from stored files; deliver a better user experience in products through voice commands; and, gain insights from customer interactions to improve service.	$0.02 per min

Pricing

Amazon Polly

Google Cloud Speech-to-Text

Editions & Modules

Up to 1,000 Requests: $4.00
Per Request
Up to 10,000 Requests: $4.00
Per Request

Speech-to-Text V2 API: $0.016
per min
Speech-to-Text V1 API: $0.024
per min

Offerings

Pricing Offerings
Amazon Polly	Google Cloud Speech-to-Text
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Speech-to-Text V1 API V1 offers data residency for multi region only. Models include short, long, phone call, and video. V1 does not include audit logging. New customers get $300 in free credits and 60 minutes for transcribing and analyzing audio free per month, not charged against your credits. Speech-to-Text V2 API V2 offers data residency for multi and single region. Models include short, long, telephony, video, and Chirp. V2 does include audit logging and support for customer managed encryption keys.

More Pricing Information

Community Pulse
	Amazon Polly	Google Cloud Speech-to-Text
Considered Both Products	Amazon Polly No answer on this topic	Google Cloud Speech-to-Text Verified User Anonymous Chose Google Cloud Speech-to-Text Google Cloud Speech-to-Text outperformed its competitors significantly in terms of accuracy, surpassing any other product available. Additionally, its support for multiple languages was unrivaled in the market. Moreover, for clients with robust bandwidth, Google Cloud … Incentivized Helpful?

Best Alternatives
	Amazon Polly	Google Cloud Speech-to-Text
Small Businesses	No answers on this topic	RingCentral Contact Center Score 8.1 out of 10
Medium-sized Companies	No answers on this topic	Zoom Contact Center Score 8.2 out of 10
Enterprises	No answers on this topic	Verint Speech and Text Analytics Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Amazon Polly	Google Cloud Speech-to-Text
Likelihood to Recommend	- (0 ratings)	8.0 (0 ratings)
Usability	- (0 ratings)	8.4 (0 ratings)

User Testimonials
	Amazon Polly	Google Cloud Speech-to-Text
Likelihood to Recommend	No answers on this topic	In our real time meetings or webinars where larger audience are expected we have enabled the captions options with Google Cloud Speech-to-Text tool this start transcribing the complete audio conversation in the neat text format. Also while performing the interview process as well we use this tool to make sure that we adhere to certain rules and are being checked by the superior management team to make sure the transcription has required questions being asked on for quality analysis. Also during the customer call we use this tool to make sure two way communication is transcribed and will be later reviewed when there is an escalation by the superior management Incentivized IS irfan shaik Technical Consultant Read full review
Pros	No answers on this topic	An amazing tool which helps a lot in a meetings. It's an efficient tool for improving efficiency by saving a lot of time typing. It saves at least 40-50% of our time, thus increasing efficiency. Incredible accuracy with multiple accents & multiple language. It takes punctuation into consideration. Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	The software does occasionally get confused by confusing terminology. Its web-based interface can also feel a tad hard to use compared to more appealing desktop apps. I've experienced the occasional technical issue, though the provider's support team is quick to troubleshoot. Loana Alonso Nava Business Analyst Read full review
Usability	No answers on this topic	The reasoning behind my 10 is that the UI is very intuitive; I didn't require any formal training to use it. Google's speech-to-text is not just a conversion tool; it helps automate mundane tasks, saves time, and has an almost human-like understanding. Incentivized Vaibhav Singh Sr. Analyst Read full review
Alternatives Considered	No answers on this topic	It delivered high accuracy in accented and noisy environments. Regarding its language support, it offers a variety of languages and dialects. Its's Api's are well-documented and easily integrated with our GCP-based stack. Also, its deployment is fast, and it is cost-effective. And if we talk about its translation, it gives real-time and generic translation with great punctuation. Finally, its speaker diarization makes it a cool and yet powerful tool that helps people. Incentivized Satyam Pandey Associate software developer Read full review
Return on Investment	No answers on this topic	Automating the transcription process saved time and resources compared to manual transcription. Speech-to-text enabled us to make audio content accessible to a wider audience, including individuals with disabilities. We gained valuable insights into customer preferences, behaviors, and sentiment by analyzing voice data. Incentivized Verified User Anonymous Read full review
ScreenShots		Google Cloud Speech-to-Text Screenshots